Careers

Drawing on our 30 years of experience in the region, we believe that we can become Cambodia’s number one preferred and trusted bank. If you want to work in a collaborative environment with abundant opportunities and your desire is to progress, you might be just what we’re looking for. Join us for a chance to shape the future of the Cambodian banking industry today.

Please see below a list of job titles we are currently hiring, as well as the closing dates for your reference. Even if your desired position is not listed in the current openings, please don’t hesitate to send your application, for we may find a suitable place for your qualifications and experience on our growing team.

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岗位

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工作站

Officer, Application VA & Pentest

Head Office, Phnom Penh

职责范围

Perform Internal Vulnerability Scanning and Report
Coordinate to perform annual external system penetration testing with vendor (web, network, mobile, and others) to discover system vulnerabilities
Daily Log and Threat Review on Critical Devices such as Firewall, WAF, EDR.,etc
Perform Phishing Simulation and report
Preparing Penetrating Manual(s) and Procedure(s) as needed
Provide guidance and recommendations to stakeholders responsible for security remediation actions to close identified gaps and remediation validation testing
Coordinate to perform malware analysis and forensic investigation as required
Other duties as assigned.

要求

Bachelor’s degree or equivalent on Computer Science, Cybersecurity or Information Technology.
2 years of experience in Network Security, IT Security, Cybersecurity.
Knowledge of Penetration Testing or Network Security is preferred.
One or more of the relevant IT security certifications will be preferred, these may include Security+, CCND, CEH, CompTIA Security+, Offensive-etc.
Good in analytical and Reporting skills.
Good verbal and written English skills to present to department lead and management.

Senior Officer, Graphic Design

Head Office, Phnom Penh

职责范围

Transferring content ideas to be visual storytelling that engages, informs, and inspires (in both print and electronic media)
Designing and consulting the company’s POS collaterals (brochures, leaflets, boxes, cards, banners, etc.)
Editing compelling short & simple social videos (basic requirements)
To propose/layout our product landing pages, blog pages, website key visual, etc.; on Figma
Collaborating with Brand team to brainstorm and conceptualize visually appealing concepts;
Understanding and applying brand guidelines, ensuring all the visual styles, tone, and moods will follow brand direction;
Identifying flaws and proposing solutions that improve design capabilities;
Assisting in preparing the creative brief. Working with vendors, such as storyboarding, art directing, key visual development, etc.;
Organizing and managing digital assets, ensuring easy accessibility for the team;
Be involved in meetings to discuss concepts and ideas for design layouts, colors, images and other matters concerning overall graphic design;
Project management by coordinating with internal (marketing, Biz Units) and external parties (outside agencies, printers);
Stay up-to-date with industry trends and technologies to continually improve and adapt creative processes.

要求

An association or bachelor’s degree in graphic design or related field;
Minimum 3 year’s experiences as a Designer/ Video Editor;
Good at English and Khmer language;
Proficiency in editing tools such as Adobe illustrator, In-Design, After Effects, Capcut, Premiere Pro and Photoshop; Figma
Experience in printing marketing materials is a plus (flyers, brochures, cards, booklets, etc.);
A strong portfolio showcasing your graphic design and motion graphics work;
Creativity mindset with a “Can-do” attitude and open to feedbacks;
Ability to work in a Diversity & Inclusion team environment;
Excellent communication and teamwork skills.
The bank will provide Macbook and other working accessories (hub, bag, book, etc.)

Senior Officer, Branch Sales

Preah Sihanouk Blvd, Toul Kork & Pochentong Branches

职责范围

Having knowledge of all types of retail banking services
Strong communication skill and presentation skill
Having deep understanding with market opportunities and market risk
Create persuasive arguments to sell products and services to customers specialized in Current Account, Credit Cards and Home Loan
Maintain positive relationships with customers.
Regularly reach out to potential customers.
Take care of customer complaints quickly and efficiently.
Set and maintain sales target goals.
Communicate with team members regularly
Keep up with current sales trends.
Greet and assist customers.
Perform other assigned tasks by line manager

要求

Bachelor Degree in Law, Banking and Finance, Management, Business Administration or related fields
Having knowledge in retail banking products
Proven experience at least 2 years in retail banking Sales
Good knowledge of banking related regulations and laws in Cambodia.

Director, Corporate Banking

Head Office, Phnom Penh

职责范围

Develop, execute, review and monitor annual budgets and business strategy, and annual operating plan and resources planning.
Drive sales team performance, monitor / review the Corporate Banking portfolio by segment on an overall basis and by product, corporate profile on periodic basis to evaluate the quality and performance of the portfolio.
Implement the bank’s approved strategy / plan to facilitate achievement of related short- and long-term business goals in the most effective and efficient manner.
Develop and manage targeted Corporate Relationships by extending capital, developing robust multi-product account plans, and delivering banking solutions. This is inclusive of financing, capital raising, advisory, treasury management and risk management solutions.
Develop and maintain solid corporate relationships with the all the major corporates
Coordinate Corporate Banking marketing initiatives with marketing department to maximize cross-selling of the bank products and services
Oversee the overall action plans for addressing control weaknesses or compliance issues noted by Internal Audit Department, external auditors, or the Compliance function.
Conduct training to other departments including but not limited to Product Sales and Contact Center.
Perform other duties as assigned by the line manager and bank.

要求

8 to 10 years of experience in banking experience around corporate and / or business banking
MBA / Post-Graduate in business management, finance, or statistics.
Excellent communication skills with proficiency in written and spoken
Excellent product knowledge in credit management and lending, trade, treasury, Global Liquidity and cash management, insurance and investment, and private banking
Good knowledge of banking operations, Finance, Control and Risk Management.
Good internal and external stakeholder relationship management track records.
Good knowledge of lending and portfolio management

Senior Officer, Legal and Compliance

Head Office, Phnom Penh

职责范围

COMPLIANCE MATERS
develop core policies (e.g. compliance policy, AML/CFT policy, KYC policy…) and develop a risk-based compliance program and planning with sufficient monitoring and testing.
ensure compliance with internal policies and promote compliance culture.
making inquiries into compliance incidents and carry out further investigations as appropriate.
implementation of the policies for AML/CFT measures; the appropriate AML/CFT procedures including customer acceptance policy, customer due diligence, record keeping, on-going monitoring, reporting of suspicious transactions and combating the financing of terrorism are implemented effectively;
regular assessment of the AML/CFT mechanisms to ensure that the mechanisms are sufficient to address the changing trends;
the channel of communication from the respective employees to the compliance officer is secured and that any information is kept confidential;
compliance with the AML/CFT legal and regulatory requirements
the identification of money laundering and financing of terrorism risks associated with new products or services or arising from the reporting entity’s operational changes, including the introduction of new technology and processes.
response to regulatory findings, deficiencies and violations.
act as a key contact between BIC Bank and regulators.
participate in the consultative process on draft regulations as requested by regulators.
prepare the letter for response to Deika from NBC, GDT, Court and relevant Ministries
assist manager/head of legal and compliance to produce all reports both internal and external organization.
LEGAL AFFAIRS
Provide and keep legal update to the management and relevant departments.
Prepare letter for submit to the regulators for request approval or inform.
Review all documents but limited to POA, Agreement/contract, policies, procedures/processes and guidelines, TOR, Terms and Conditions and other as required.
Communicate with lawyers.
Prepare and support the Trust affairs.
Fulfill other tasks as required.

Manager, Relationship
Management - Deposit

Head Office, Phnom Penh

职责范围

Promote Deposit products both FD and CASA.
Manage/organize/support promotional activities, product launch, and information distribution.
Oversee/manage the servicing of customer accounts.
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs.
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently.
Assist in ongoing services related initiatives/projects and Marketing activities to support company business.
Monitor and track bank deposit rates and feedback for ALCO/Treasury.
Conduct customer satisfaction surveys and feedback program.
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

要求

Degree in Marketing, Business or any related discipline.
Minimum 2 years relevant working experience with commercial bank
Good English communications, Thai speaking
Good English communications, Vietnamese speaking
High Commitment, willing to achieve assigned target.
Effective presentation and communication skills, good at social-networking.
Able to interact confidently at all levels.
Possess positive attitude, good character, enthusiasm and willingness to work both independently and as a team member.
Willing to work under pressure
Highly skilled customer service
Strong clientele base
Literate in Microsoft software

Manager, IT Audit

Head Office, Phnom Penh

职责范围

Assist Head of Internal Audit in preparing and execution of annual IT and IS audit plan and strategy
Monitor and control all processes and activities of IT and IS Audit
Perform regular audits and documentation related to f IT & IS and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Responsible for examining and evaluating the adequacy and efficiency of business process the Bank as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow-up audits to monitor management’s interventions
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned

要求

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) are a plus
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 3-5 years of working experience in IT & IS audit role and managing audit team
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email

Senior Officer, Card Management System

Head Office, Phnom Penh

职责范围

Communicate with business users to understand the business needs to define project scopes and specifications.
Implement and maintain the integration with international card schemes such as VISA/Mastercard/NBC CSS/ACS, etc.
Develop and configure to integrate with 3rd parties’ payment system, including local payment system and international payment gateways.
Configure and customize Card Management System products and services as business requirement.
Support daily operation in Card Management System
Analyze and troubleshoot issues in Card Management System
Fix issues in Card Management System and support testing with related stakeholders
Keep monitoring and resolving issues in help desk system
Constantly follow up the related stakeholders and vendors for root cause and solution
Conduct self-testing on Card Management System solutions before UAT testing
Set up the testing, pilot, and production environments.
Prepare checklists and related documents for subordinates’ execution
Implement the solutions in production environment
Document the application user guide and provide training to the users
Review Card Management System User Profile and Access Rights
Deploy Card Management System Security Patches (Application Level)
Manage multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time

要求

Bachelor degree in IT or related fields
2 years of experiences in Card Management System, Switching, and International Schemes
Experiences on implementation project of CMS system, international card scheme integration, and relevant Digital Products
Experiences of TX Card Management System is a plus
Knowledge of JAVA Development
Knowledge of system and log analysis, configuration, patching, API, HSM, personalization system, ATM / POS / E-Com, Security, and PCI DSS
Good command of Khmer and English
Good written and verbal communication skills

Officer, Customer Care Center

Head Office, Phnom Penh

职责范围

Conduct outbound and inbound sale activities through general query, product and services information, complaints resolution, and account information
Conduct real-time transaction monitoring and call follow-up, inform and verify with accountholder for new transaction and suspicious transaction
Identify and investigate the methods and processes used in fraudulent activities
Resole or escalate customer compliant, depute transaction, account maintenance and other financial activity as necessary following the care center procedure
Recommend to senior level any rules that help to prevent any fraudulent activities
Tracking weekly, monthly, quarterly, yearly report as require from management
Monitor the related system and ATM screen, CCTV connection to ensure system is working properly and alert to responsible people for their further action
Process card transaction and cancel authorization as requested by accountholder
Participant system testing and evaluation to ensure system is working as expected and valued as it is
Other tasks will be assigned by management from time to time.

要求

High School Diploma or bachelor’s degree in finance, banking, accounting, or any relevant field
Obtain at least 1 year of working experience in customer service
Possess good sales, customer service, and computer skills
Be Flexible and patience
Be able to work effectively in a team environment
Good oral and written communication skills in English & Khmer
Ability to read/write Chinese would be a plus
Switch Working time
Day off rotation.

Senior Business Marketing Executive

Head Office, Phnom Penh

职责范围

We are seeking a highly skilled and experienced Senior Brand Executive to join our dynamic marketing team. The ideal candidate should have a minimum of 4-5 years of experience in brand management, with a proven track record of developing and implementing successful brand strategies. The successful candidate will play a pivotal role in shaping and implementing the bank's brand strategy, ensuring consistency, relevance, and differentiation in a competitive market landscape. This position requires a deep understanding of banking products, consumer behavior, and industry regulations, as well as exceptional leadership and communication skills.
Develop and execute comprehensive brand strategies tailored to the banking sector, encompassing both retail and corporate banking segments.
Conduct thorough market research and analysis to identify key consumer insights, market trends, and competitive dynamics.
Collaborate closely with cross-functional teams including business marketing, product development, compliance, operation, and customer experience to ensure alignment and consistency in brand messaging and positioning.
Lead the development of compelling brand messaging, creative assets, and marketing campaigns that resonate with target audiences and drive brand awareness, consideration, and loyalty.
Manage brand budgets effectively, allocating resources strategically to maximize ROI and achieve business objectives.
Monitor and evaluate brand performance using relevant KPIs and metrics, leveraging data insights to optimize brand strategies and tactics.
Stay abreast of industry developments, regulatory changes, and emerging trends in banking and finance, identifying opportunities and threats to the brand.

要求

Bachelor's degree or higher in Marketing, PR, or related field.
At least 4-5 years of experience in branding, preferably in the banking or financial services industry. Experience with foreign banking, foreign financial brand execution is a plus.
Good English speaking and writing.
Proven track record of developing and executing successful brand strategies that drive business growth and customer engagement.
Deep understanding of banking products, services, and customer segments, as well as regulatory requirements and compliance standards.
Creative thinker with a passion for branding and storytelling, able to translate brand values into compelling narratives and visual assets.
Strong analytical skills with the ability to interpret data, conduct market research, and derive actionable insights.
Proven track record of developing and executing successful marketing campaigns.
Adaptable, open-minded, and possesses strong interpersonal skills.

Senior Brand & Communication Executive

Head Office, Phnom Penh

职责范围

We are seeking a highly skilled and experienced Senior Brand & Communication Executive to join our dynamic marketing team. The ideal candidate should have a minimum of 4-5 years of experience in brand & communication management, with a proven track record of developing and implementing successful brand & communication strategies. The successful candidate will play a pivotal role in shaping and implementing the bank's brand strategy, ensuring consistency, relevance, and differentiation in a competitive market landscape. This position requires a deep understanding of banking products, consumer behavior, and industry regulations, as well as exceptional leadership and communication skills.

1. Brand Strategist 70%
Brand development: Develop and execute comprehensive brand strategies tailored to the banking sector, encompassing both retail and corporate banking segments.
Conduct thorough market research and analysis to identify key consumer insights, market trends, and competitive dynamics.
Brand compliance: Collaborate closely with cross-functional teams including business marketing, product development, compliance, operation, and customer experience to ensure alignment and consistency in brand messaging and positioning.
Marketing campaign development & execution: Lead the development of compelling brand messaging, creative assets, and marketing campaigns that resonate with target audiences and drive brand awareness, consideration, and loyalty.
Branded content direction development for social content calendar for quarterly and annually
Manage brand budget effectively, allocating resources strategically to maximize ROI and achieve business objectives.
Monitor and evaluate brand performance using relevant KPIs and metrics, leveraging data insights to optimize brand strategies and tactics.
Stay abreast of industry developments, regulatory changes, and emerging trends in banking and finance, identifying opportunities and threats to the brand.

2. PR & Communications 30%
Responsible for implementing internal and external communication to banking stakeholders.
Wide network with media agents, local news, journalist is advantageous.
Reputation management – 2nd layer of media handling and crisis management.

要求

Bachelor's degree or higher in Marketing, PR, or related field.
At least 4-5 years of experience in branding, preferably in the banking or financial services industry. Experience with foreign banking, foreign financial brand execution is a plus.
Good English speaking and writing.
Proven track record of developing and executing successful brand strategies that drive business growth and customer engagement.
Deep understanding of banking products, services, and customer segments, as well as regulatory requirements and compliance standards.
Creative thinker with a passion for branding and storytelling, able to translate brand values into compelling narratives and visual assets.
Strong analytical skills with the ability to interpret data, conduct market research, and derive actionable insights.
Proven track record of developing and executing successful marketing campaigns.
Adaptable, open-minded, and possesses strong interpersonal skills.

Business Marketing
Executive – Card/ Lending

Head Office, Phnom Penh

职责范围

As a Business Marketing Executive, you will play a crucial role in developing and executing marketing strategies to promote our products effectively. You will collaborate closely with the Retail Product Team to create comprehensive product marketing plans on a quarterly and seasonal basis. Additionally, you will conduct market research to identify consumer trends and preferences, ensuring that our promotional efforts are targeted and effective.

1. Product Marketing Development (60%):
Develop and execute product marketing plans in collaboration with the Retail product team, focusing on quarterly and seasonal objectives.
Conduct market research to understand customer needs, preferences, and industry trends related to card and lending products.
Develop promotional strategies and offers to drive customer acquisition and retention for card and lending products.
Create compelling marketing materials and campaigns to effectively communicate product features and benefits to target customers.
Prepare business cases with P&L analysis to evaluate the financial viability of product marketing initiatives.
Act as the product owner for card and lending products, taking ownership of product development and marketing strategies

2. Campaign Execution (40%):
Coordinate with the Marketing teams and cross-functional departments to deploy marketing campaigns successfully, ensuring alignment with KPIs and business goals.
Ensure compliance with banking regulations and internal policies when processing paperwork related to marketing campaigns.
Conduct product / promotion training sessions for all branches to educate staff on new products before campaign kick-off.

要求

Bachelor's degree or higher in Marketing, Business, or related field.
At least 3-5 years of experience in product marketing, preferably in the banking or financial services industry. Experience with card and lending products is advantageous.
Proficient in data analytical skills and converting into business insights and actions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Proven track record of developing and executing successful marketing campaigns.
Data-driven and motivated, able to work in a fast-paced environment.
Strong ownership, commitment, accountability, and responsibility for business objectives.
Enable to work under pressure.
Adaptable, open-minded, and possesses strong interpersonal skills.

Senior Officer, Operational Risk

Head Office, Phnom Penh

职责范围

Maintain the development and implementation of the operational risk management framework
Develop and oversee the execution of the RCSA program
Oversee the development, testing, and maintenance of the Business Continuity Plan (BCP)
Conduct risk assessment of new product development and observation of product UAT testing
Design and implement a system for KRI identification, monitoring, and reporting
Develop and implement a standardized incident management process
Review and maintain operational risk policies and procedures up to date
Conduct risk training and awareness sessions for staff
Analyze operational risk data and prepare reports for management
Stay informed of current trends and best practices in operational risk management

要求

Bachelor's degree in Finance, Banking and Risk Management or a related field (Master's degree preferred)
Minimum 1 years of experience in operational risk management
Proven experience in RCSA, BCM, KRI development, and incident management
Strong understanding of operational risk frameworks and best practices
Excellent communication, analytical, and problem-solving skills
Ability to work independently and as part of a team
Proficient in MS Office Suite

Senior Officer, Market and Liquidity Risk

Head Office, Phnom Penh

职责范围

Provide expert support to the ALCO committee
Develop and implement data analysis practices for market and liquidity risk management
Identify, monitor, and mitigate liquidity concentration risk
Conduct stress tests to assess financial resilience under market volatility (stress scenarios)
Maintain the development and implementation of the market and liquidity risk framework
Review and maintain market and liquidity risk policies and procedures up to date
Analyze and prepare reports for management
Stay informed of current trends and best practices in market and liquidity risk management

要求

Bachelor's degree in Finance, Risk Management, or a related field (Master's degree preferred)
Minimum 1 years of experience in market and liquidity risk management or in Finance Department
Proven experience in ALCO support, data analysis relevant to market and liquidity risk, and stress testing
Strong understanding of market and liquidity risk frameworks and best practices
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Proficient in MS Office Suite

岗位

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Officer, Application VA & Pentest

工作站

Head Office, Phnom Penh

职责范围

Perform Internal Vulnerability Scanning and Report
Coordinate to perform annual external system penetration testing with vendor (web, network, mobile, and others) to discover system vulnerabilities
Daily Log and Threat Review on Critical Devices such as Firewall, WAF, EDR.,etc
Perform Phishing Simulation and report
Preparing Penetrating Manual(s) and Procedure(s) as needed
Provide guidance and recommendations to stakeholders responsible for security remediation actions to close identified gaps and remediation validation testing
Coordinate to perform malware analysis and forensic investigation as required
Other duties as assigned.

要求

Bachelor’s degree or equivalent on Computer Science, Cybersecurity or Information Technology.
2 years of experience in Network Security, IT Security, Cybersecurity.
Knowledge of Penetration Testing or Network Security is preferred.
One or more of the relevant IT security certifications will be preferred, these may include Security+, CCND, CEH, CompTIA Security+, Offensive-etc.
Good in analytical and Reporting skills.
Good verbal and written English skills to present to department lead and management.

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Senior Officer, Graphic Design

工作站

Head Office, Phnom Penh

职责范围

Transferring content ideas to be visual storytelling that engages, informs, and inspires (in both print and electronic media)
Designing and consulting the company’s POS collaterals (brochures, leaflets, boxes, cards, banners, etc.)
Editing compelling short & simple social videos (basic requirements)
To propose/layout our product landing pages, blog pages, website key visual, etc.; on Figma
Collaborating with Brand team to brainstorm and conceptualize visually appealing concepts;
Understanding and applying brand guidelines, ensuring all the visual styles, tone, and moods will follow brand direction;
Identifying flaws and proposing solutions that improve design capabilities;
Assisting in preparing the creative brief. Working with vendors, such as storyboarding, art directing, key visual development, etc.;
Organizing and managing digital assets, ensuring easy accessibility for the team;
Be involved in meetings to discuss concepts and ideas for design layouts, colors, images and other matters concerning overall graphic design;
Project management by coordinating with internal (marketing, Biz Units) and external parties (outside agencies, printers);
Stay up-to-date with industry trends and technologies to continually improve and adapt creative processes.

要求

An association or bachelor’s degree in graphic design or related field;
Minimum 3 year’s experiences as a Designer/ Video Editor;
Good at English and Khmer language;
Proficiency in editing tools such as Adobe illustrator, In-Design, After Effects, Capcut, Premiere Pro and Photoshop; Figma
Experience in printing marketing materials is a plus (flyers, brochures, cards, booklets, etc.);
A strong portfolio showcasing your graphic design and motion graphics work;
Creativity mindset with a “Can-do” attitude and open to feedbacks;
Ability to work in a Diversity & Inclusion team environment;
Excellent communication and teamwork skills.
The bank will provide Macbook and other working accessories (hub, bag, book, etc.)

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Senior Officer, Branch Sales

工作站

Preah Sihanouk Blvd, Toul Kork & Pochentong Branches

职责范围

Having knowledge of all types of retail banking services
Strong communication skill and presentation skill
Having deep understanding with market opportunities and market risk
Create persuasive arguments to sell products and services to customers specialized in Current Account, Credit Cards and Home Loan
Maintain positive relationships with customers.
Regularly reach out to potential customers.
Take care of customer complaints quickly and efficiently.
Set and maintain sales target goals.
Communicate with team members regularly
Keep up with current sales trends.
Greet and assist customers.
Perform other assigned tasks by line manager

要求

Bachelor Degree in Law, Banking and Finance, Management, Business Administration or related fields
Having knowledge in retail banking products
Proven experience at least 2 years in retail banking Sales
Good knowledge of banking related regulations and laws in Cambodia.

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Director, Corporate Banking

工作站

Head Office, Phnom Penh

职责范围

Develop, execute, review and monitor annual budgets and business strategy, and annual operating plan and resources planning.
Drive sales team performance, monitor / review the Corporate Banking portfolio by segment on an overall basis and by product, corporate profile on periodic basis to evaluate the quality and performance of the portfolio.
Implement the bank’s approved strategy / plan to facilitate achievement of related short- and long-term business goals in the most effective and efficient manner.
Develop and manage targeted Corporate Relationships by extending capital, developing robust multi-product account plans, and delivering banking solutions. This is inclusive of financing, capital raising, advisory, treasury management and risk management solutions.
Develop and maintain solid corporate relationships with the all the major corporates
Coordinate Corporate Banking marketing initiatives with marketing department to maximize cross-selling of the bank products and services
Oversee the overall action plans for addressing control weaknesses or compliance issues noted by Internal Audit Department, external auditors, or the Compliance function.
Conduct training to other departments including but not limited to Product Sales and Contact Center.
Perform other duties as assigned by the line manager and bank.

要求

8 to 10 years of experience in banking experience around corporate and / or business banking
MBA / Post-Graduate in business management, finance, or statistics.
Excellent communication skills with proficiency in written and spoken
Excellent product knowledge in credit management and lending, trade, treasury, Global Liquidity and cash management, insurance and investment, and private banking
Good knowledge of banking operations, Finance, Control and Risk Management.
Good internal and external stakeholder relationship management track records.
Good knowledge of lending and portfolio management

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Senior Officer, Legal and Compliance

工作站

Head Office, Phnom Penh

职责范围

COMPLIANCE MATERS
develop core policies (e.g. compliance policy, AML/CFT policy, KYC policy…) and develop a risk-based compliance program and planning with sufficient monitoring and testing.
ensure compliance with internal policies and promote compliance culture.
making inquiries into compliance incidents and carry out further investigations as appropriate.
implementation of the policies for AML/CFT measures; the appropriate AML/CFT procedures including customer acceptance policy, customer due diligence, record keeping, on-going monitoring, reporting of suspicious transactions and combating the financing of terrorism are implemented effectively;
regular assessment of the AML/CFT mechanisms to ensure that the mechanisms are sufficient to address the changing trends;
the channel of communication from the respective employees to the compliance officer is secured and that any information is kept confidential;
compliance with the AML/CFT legal and regulatory requirements
the identification of money laundering and financing of terrorism risks associated with new products or services or arising from the reporting entity’s operational changes, including the introduction of new technology and processes.
response to regulatory findings, deficiencies and violations.
act as a key contact between BIC Bank and regulators.
participate in the consultative process on draft regulations as requested by regulators.
prepare the letter for response to Deika from NBC, GDT, Court and relevant Ministries
assist manager/head of legal and compliance to produce all reports both internal and external organization.
LEGAL AFFAIRS
Provide and keep legal update to the management and relevant departments.
Prepare letter for submit to the regulators for request approval or inform.
Review all documents but limited to POA, Agreement/contract, policies, procedures/processes and guidelines, TOR, Terms and Conditions and other as required.
Communicate with lawyers.
Prepare and support the Trust affairs.
Fulfill other tasks as required.

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Manager, Relationship
Management - Deposit

工作站

Head Office, Phnom Penh

职责范围

Promote Deposit products both FD and CASA.
Manage/organize/support promotional activities, product launch, and information distribution.
Oversee/manage the servicing of customer accounts.
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs.
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently.
Assist in ongoing services related initiatives/projects and Marketing activities to support company business.
Monitor and track bank deposit rates and feedback for ALCO/Treasury.
Conduct customer satisfaction surveys and feedback program.
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

要求

Degree in Marketing, Business or any related discipline.
Minimum 2 years relevant working experience with commercial bank
Good English communications, Thai speaking
Good English communications, Vietnamese speaking
High Commitment, willing to achieve assigned target.
Effective presentation and communication skills, good at social-networking.
Able to interact confidently at all levels.
Possess positive attitude, good character, enthusiasm and willingness to work both independently and as a team member.
Willing to work under pressure
Highly skilled customer service
Strong clientele base
Literate in Microsoft software

立刻申请！

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Manager, IT Audit

工作站

Head Office, Phnom Penh

职责范围

Assist Head of Internal Audit in preparing and execution of annual IT and IS audit plan and strategy
Monitor and control all processes and activities of IT and IS Audit
Perform regular audits and documentation related to f IT & IS and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Responsible for examining and evaluating the adequacy and efficiency of business process the Bank as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow-up audits to monitor management’s interventions
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned

要求

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) are a plus
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 3-5 years of working experience in IT & IS audit role and managing audit team
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email

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Senior Officer, Card Management System

工作站

Head Office, Phnom Penh

职责范围

Communicate with business users to understand the business needs to define project scopes and specifications.
Implement and maintain the integration with international card schemes such as VISA/Mastercard/NBC CSS/ACS, etc.
Develop and configure to integrate with 3rd parties’ payment system, including local payment system and international payment gateways.
Configure and customize Card Management System products and services as business requirement.
Support daily operation in Card Management System
Analyze and troubleshoot issues in Card Management System
Fix issues in Card Management System and support testing with related stakeholders
Keep monitoring and resolving issues in help desk system
Constantly follow up the related stakeholders and vendors for root cause and solution
Conduct self-testing on Card Management System solutions before UAT testing
Set up the testing, pilot, and production environments.
Prepare checklists and related documents for subordinates’ execution
Implement the solutions in production environment
Document the application user guide and provide training to the users
Review Card Management System User Profile and Access Rights
Deploy Card Management System Security Patches (Application Level)
Manage multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time

要求

Bachelor degree in IT or related fields
2 years of experiences in Card Management System, Switching, and International Schemes
Experiences on implementation project of CMS system, international card scheme integration, and relevant Digital Products
Experiences of TX Card Management System is a plus
Knowledge of JAVA Development
Knowledge of system and log analysis, configuration, patching, API, HSM, personalization system, ATM / POS / E-Com, Security, and PCI DSS
Good command of Khmer and English
Good written and verbal communication skills

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Officer, Customer Care Center

工作站

Head Office, Phnom Penh

职责范围

Conduct outbound and inbound sale activities through general query, product and services information, complaints resolution, and account information
Conduct real-time transaction monitoring and call follow-up, inform and verify with accountholder for new transaction and suspicious transaction
Identify and investigate the methods and processes used in fraudulent activities
Resole or escalate customer compliant, depute transaction, account maintenance and other financial activity as necessary following the care center procedure
Recommend to senior level any rules that help to prevent any fraudulent activities
Tracking weekly, monthly, quarterly, yearly report as require from management
Monitor the related system and ATM screen, CCTV connection to ensure system is working properly and alert to responsible people for their further action
Process card transaction and cancel authorization as requested by accountholder
Participant system testing and evaluation to ensure system is working as expected and valued as it is
Other tasks will be assigned by management from time to time.

要求

High School Diploma or bachelor’s degree in finance, banking, accounting, or any relevant field
Obtain at least 1 year of working experience in customer service
Possess good sales, customer service, and computer skills
Be Flexible and patience
Be able to work effectively in a team environment
Good oral and written communication skills in English & Khmer
Ability to read/write Chinese would be a plus
Switch Working time
Day off rotation.

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Senior Business Marketing Executive

工作站

Head Office, Phnom Penh

职责范围

We are seeking a highly skilled and experienced Senior Brand Executive to join our dynamic marketing team. The ideal candidate should have a minimum of 4-5 years of experience in brand management, with a proven track record of developing and implementing successful brand strategies. The successful candidate will play a pivotal role in shaping and implementing the bank's brand strategy, ensuring consistency, relevance, and differentiation in a competitive market landscape. This position requires a deep understanding of banking products, consumer behavior, and industry regulations, as well as exceptional leadership and communication skills.
Develop and execute comprehensive brand strategies tailored to the banking sector, encompassing both retail and corporate banking segments.
Conduct thorough market research and analysis to identify key consumer insights, market trends, and competitive dynamics.
Collaborate closely with cross-functional teams including business marketing, product development, compliance, operation, and customer experience to ensure alignment and consistency in brand messaging and positioning.
Lead the development of compelling brand messaging, creative assets, and marketing campaigns that resonate with target audiences and drive brand awareness, consideration, and loyalty.
Manage brand budgets effectively, allocating resources strategically to maximize ROI and achieve business objectives.
Monitor and evaluate brand performance using relevant KPIs and metrics, leveraging data insights to optimize brand strategies and tactics.
Stay abreast of industry developments, regulatory changes, and emerging trends in banking and finance, identifying opportunities and threats to the brand.

要求

Bachelor's degree or higher in Marketing, PR, or related field.
At least 4-5 years of experience in branding, preferably in the banking or financial services industry. Experience with foreign banking, foreign financial brand execution is a plus.
Good English speaking and writing.
Proven track record of developing and executing successful brand strategies that drive business growth and customer engagement.
Deep understanding of banking products, services, and customer segments, as well as regulatory requirements and compliance standards.
Creative thinker with a passion for branding and storytelling, able to translate brand values into compelling narratives and visual assets.
Strong analytical skills with the ability to interpret data, conduct market research, and derive actionable insights.
Proven track record of developing and executing successful marketing campaigns.
Adaptable, open-minded, and possesses strong interpersonal skills.

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Senior Brand & Communication Executive

工作站

Head Office, Phnom Penh

职责范围

We are seeking a highly skilled and experienced Senior Brand & Communication Executive to join our dynamic marketing team. The ideal candidate should have a minimum of 4-5 years of experience in brand & communication management, with a proven track record of developing and implementing successful brand & communication strategies. The successful candidate will play a pivotal role in shaping and implementing the bank's brand strategy, ensuring consistency, relevance, and differentiation in a competitive market landscape. This position requires a deep understanding of banking products, consumer behavior, and industry regulations, as well as exceptional leadership and communication skills.

1. Brand Strategist 70%
Brand development: Develop and execute comprehensive brand strategies tailored to the banking sector, encompassing both retail and corporate banking segments.
Conduct thorough market research and analysis to identify key consumer insights, market trends, and competitive dynamics.
Brand compliance: Collaborate closely with cross-functional teams including business marketing, product development, compliance, operation, and customer experience to ensure alignment and consistency in brand messaging and positioning.
Marketing campaign development & execution: Lead the development of compelling brand messaging, creative assets, and marketing campaigns that resonate with target audiences and drive brand awareness, consideration, and loyalty.
Branded content direction development for social content calendar for quarterly and annually
Manage brand budget effectively, allocating resources strategically to maximize ROI and achieve business objectives.
Monitor and evaluate brand performance using relevant KPIs and metrics, leveraging data insights to optimize brand strategies and tactics.
Stay abreast of industry developments, regulatory changes, and emerging trends in banking and finance, identifying opportunities and threats to the brand.

2. PR & Communications 30%
Responsible for implementing internal and external communication to banking stakeholders.
Wide network with media agents, local news, journalist is advantageous.
Reputation management – 2nd layer of media handling and crisis management.

要求

Bachelor's degree or higher in Marketing, PR, or related field.
At least 4-5 years of experience in branding, preferably in the banking or financial services industry. Experience with foreign banking, foreign financial brand execution is a plus.
Good English speaking and writing.
Proven track record of developing and executing successful brand strategies that drive business growth and customer engagement.
Deep understanding of banking products, services, and customer segments, as well as regulatory requirements and compliance standards.
Creative thinker with a passion for branding and storytelling, able to translate brand values into compelling narratives and visual assets.
Strong analytical skills with the ability to interpret data, conduct market research, and derive actionable insights.
Proven track record of developing and executing successful marketing campaigns.
Adaptable, open-minded, and possesses strong interpersonal skills.

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Business Marketing
Executive – Card/ Lending

工作站

Head Office, Phnom Penh

职责范围

As a Business Marketing Executive, you will play a crucial role in developing and executing marketing strategies to promote our products effectively. You will collaborate closely with the Retail Product Team to create comprehensive product marketing plans on a quarterly and seasonal basis. Additionally, you will conduct market research to identify consumer trends and preferences, ensuring that our promotional efforts are targeted and effective.

1. Product Marketing Development (60%):
Develop and execute product marketing plans in collaboration with the Retail product team, focusing on quarterly and seasonal objectives.
Conduct market research to understand customer needs, preferences, and industry trends related to card and lending products.
Develop promotional strategies and offers to drive customer acquisition and retention for card and lending products.
Create compelling marketing materials and campaigns to effectively communicate product features and benefits to target customers.
Prepare business cases with P&L analysis to evaluate the financial viability of product marketing initiatives.
Act as the product owner for card and lending products, taking ownership of product development and marketing strategies

2. Campaign Execution (40%):
Coordinate with the Marketing teams and cross-functional departments to deploy marketing campaigns successfully, ensuring alignment with KPIs and business goals.
Ensure compliance with banking regulations and internal policies when processing paperwork related to marketing campaigns.
Conduct product / promotion training sessions for all branches to educate staff on new products before campaign kick-off.

要求

Bachelor's degree or higher in Marketing, Business, or related field.
At least 3-5 years of experience in product marketing, preferably in the banking or financial services industry. Experience with card and lending products is advantageous.
Proficient in data analytical skills and converting into business insights and actions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Proven track record of developing and executing successful marketing campaigns.
Data-driven and motivated, able to work in a fast-paced environment.
Strong ownership, commitment, accountability, and responsibility for business objectives.
Enable to work under pressure.
Adaptable, open-minded, and possesses strong interpersonal skills.

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Senior Officer, Operational Risk

工作站

Head Office, Phnom Penh

职责范围

Maintain the development and implementation of the operational risk management framework
Develop and oversee the execution of the RCSA program
Oversee the development, testing, and maintenance of the Business Continuity Plan (BCP)
Conduct risk assessment of new product development and observation of product UAT testing
Design and implement a system for KRI identification, monitoring, and reporting
Develop and implement a standardized incident management process
Review and maintain operational risk policies and procedures up to date
Conduct risk training and awareness sessions for staff
Analyze operational risk data and prepare reports for management
Stay informed of current trends and best practices in operational risk management

要求

Bachelor's degree in Finance, Banking and Risk Management or a related field (Master's degree preferred)
Minimum 1 years of experience in operational risk management
Proven experience in RCSA, BCM, KRI development, and incident management
Strong understanding of operational risk frameworks and best practices
Excellent communication, analytical, and problem-solving skills
Ability to work independently and as part of a team
Proficient in MS Office Suite

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Senior Officer, Market and Liquidity Risk

工作站

Head Office, Phnom Penh

职责范围

Provide expert support to the ALCO committee
Develop and implement data analysis practices for market and liquidity risk management
Identify, monitor, and mitigate liquidity concentration risk
Conduct stress tests to assess financial resilience under market volatility (stress scenarios)
Maintain the development and implementation of the market and liquidity risk framework
Review and maintain market and liquidity risk policies and procedures up to date
Analyze and prepare reports for management
Stay informed of current trends and best practices in market and liquidity risk management

要求

Bachelor's degree in Finance, Risk Management, or a related field (Master's degree preferred)
Minimum 1 years of experience in market and liquidity risk management or in Finance Department
Proven experience in ALCO support, data analysis relevant to market and liquidity risk, and stress testing
Strong understanding of market and liquidity risk frameworks and best practices
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Proficient in MS Office Suite

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