Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services
Preparing currency transaction reports
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed.
要求
Degree in banking and finance, Accounting, Business or any related discipline
Minimum 1 years relevant working experience with commercial bank or financial
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing skill in English and Khmer
High degree of self-motivation and excellent interpersonal skills
Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, backend system development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Executed the checklists and report the task progress to supervisor
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.
要求
Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
At least 2 years of development experience.
Experience in backend system development, Spring boot Java
Database: MySQL, SQL Server and Oracle
Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
Experience in resolving issue in term of technical support and document preparation for future reference.
Good knowledge in both written & spoken English
Flexible and willing to learn.
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, preferred Frontend, or any hybrid development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.
要求
Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 2 years of development experience
Experience in Frontend, iOS, Android developer
Experience in HTML, CSS, Vue, or other Hybrid development
Experience in resolving issue in term of technical support and document preparation for future reference
Photoshop, Illustrator, and other related design tools
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.
要求
Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Monitor and follow project stakeholders to ensure the projects has been completed with target date
Ensure and develop user guide, product manual, procedure and process relate to digital product with proper processes and maintain high level of security
Ensure high quality and timely delivery of multiple configurations of developments in accordance with related project plans with team
Propose new products, propositions and enhancements aligned to the product strategy based on customer and market intelligence
Develop processes and documentation to communicate both internal and external stakeholders on product features
Organize and participants the testing, evaluating the system or module has been implemented
Develop user guide, system manual and procedures for related system
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.
要求
Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree or equivalent
At least 3 years of working experience
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Knowledge and experience with mobile banking and card schemes (MasterCard / VISA Card / UPI and NBC)
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation
Flexible and willing to learn and able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed Monitoring and maintaining office equipment
Creating, updating, and maintaining personnel records, financial records, and other records and databases
Monitoring and controlling of all circulars, regulations and announcements received from authority and government
Updating office policies and procedures
Scheduling bank calendar and updating as needed
Preparing reports on expenses, office budgets, and other expenditures
Supporting department managers, staff, and CEO
Organizing conference room scheduling, equipment, and cleaning
Preparing travel arrangements for office staff and managers; overseeing and preparing expense reports and budgets
Coordinating building and maintenance issues for general repair (heating and air conditioning, security, etc.) and updating (carpet cleaning, painting, etc.).
Organizing special functions and social events
Purchasing computers, printers, supplies, and other equipment
Monitoring incoming and outgoing mail; signing for packages from USPS, FedEx or UPS; receiving mail and packages from couriers and delivering to proper recipient
Preparing correspondence, documentation, or presentation materials
Assisting other departments (such as financial department or HR) with administrative or clerical support
要求
Bachelor Degree in Banking, Administration or any related discipline. At least year 3 student or fresh graduate
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing skill in English and Khmer
High degree of self-motivation and excellent interpersonal skills.
Develop contingency for business and testing, Systematic and Secured Payment alert, and monitoring Business Continuity Plan
Develop, review, comment and ensure maintenance of tools, policies and procedures (risk management framework) inherent to the risk department, for validation by the Risk Management Committee
Provide recommendations for review of the risk management framework as needed
Ensure integration and mainstreaming of risk management across all B.I.C Bank’s departments, frameworks, etc.,
Develop and ensure implementation of communication lines across the organization regarding risk
Advise B.I.C Bank’s board and senior management in building an organizational culture of risk
Develop and maintain a structured communication with the internal audit department
Awareness raising and training of all risk-owners on their roles, responsibilities and accountabilities with respect to risk management
Lead the Risk Taskforce at B.I.C Bank’s management level
Manage progress in risk management graduation model and plan
Ensure cost-effectiveness and efficiency of risk framework
Periodic review of internal policies and procedures to ensure adequacy and relevance in terms of risk management
Analysing risk profile
Assessment of the likelihood and impact of loss incurred from the non-compliance to Laws, regulations and internal policies Risk evaluation, which involves comparing estimated risks with criteria established by Bank such as costs, legal requirements and environmental factors, and evaluating Bank’s previous handling of risks
Carry out regular risk control self-assessments
In coordination with all relevant stakeholders, design, implement and maintain a risk appetite framework in order to be able to measure the severity of both the financial and non-financial risks of B.I.C Bank
Pro-actively ensure that risks are measured and quantified according to the risk appetite framework in order to make prioritization of mitigating actions possible
Develop, design and maintain an incident reporting process and implementation and maintain an incident database
Carry out risk assessments in preparation for key developments in B.I.C Bank including new technology, partnerships, product developments, expansions, policy and procedure developments, etc.
In coordination with the risk owners, update risk registers accordingly
Pro-actively ensure that new risks are identified, quantified, and understood by the relevant risk-owners
Update Key Risk Indicators and Risk Matrix to monitor and communicate risk levels accordingly
Provide training to all risk-owners on their roles, responsibilities and accountabilities with respect to risk management, including using lessons learnt as well as sharing of best practices
Support risk-owners in developing mitigation strategies in response to risks and follow-up implementation of these mitigation strategies
Design, implement and maintain risk tracking on order to ensure that mitigation measures are taken in time
Undertake other tasks as required.
要求
Bachelor Degree of Banking and Finance, Economic, law or related fields
At least 3 year-experience in Risk Management or related roles, preferably in banking industry. Good knowledge of banking related regulations and laws in Cambodia
Have work experience in risk portfolio functions in the Banking environment Strong interpersonal, communication and creative thinking skills
Self-starter with the ability to follow through on issues and bring them to resolution in a timely and reasonable manner
Strong communication in English, both written and orally and Khmer proficiency.
Assist Head of Internal Audit (HoIA) to perform regular audits and documentation related to operations at Head Office and Branches in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Carried out procedures that will provide reasonable assurance that all material instances of non-compliance with laws and regulations will be detected
Help HoIA to examine and evaluate the adequacy and efficiency of business process of departments in Head Office as assigned by management of internal audit department
Assist HoIA to development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Support HoIA to ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Back HoIA to ensure that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Assist HoIA to ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Collaborate HoIA to conduct follow up audits to monitor management’s interventions
Act as an objective source of independent advice to ensure validity, legality and goal achievement
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned by HoIA.
要求
At least year 3 student or Bachelor’s degree in Accounting and/or Banking & Finance or related fields with sufficient courses in accounting and auditing
ACCA, CIA, and/or advanced degree (MBA, MS) is a plus
Sound knowledge of Bank policy, procedures, guidelines, memos, risk and regulatory compliances is an advantage
Having good analytical skills and attention to detail
Having at least 1-year experience related to audit and/or accounting and finance (Optional)
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & E-mail.
Managing and retaining relationships with existing clients
Increasing client base
Having an in-depth knowledge of business products and value proposition
Negotiating with stakeholders
Identifying and mapping business strengths and customer needs
Researching business opportunities and viable income streams
Following industry trends locally and internationally
Drafting and reviewing contracts
Reporting on successes and areas needing improvements
Leading the Business Development Team to understand and acknowledge Company’s Marketing Plan and the Individual Sales Target
Set up the Sales Procedures for the Team to perform and arrange the daily morning meeting to stimulate and support the team
Reviewing and Monitoring the daily sales report and discuss with the Head of Business Development Department
Handling monthly report to submit to Head of Business Development Department
Others assignment by Company.
要求
Bachelor's degree in Business Administration, Accounting or Finance or a related field or the equivalent education and/or experience
Minimum of eight years of Sales Experience
Requires knowledge of underwriting concepts, practices, procedures and techniques, including, but not limited to, coverage issues, products lines, marketing, systems and product competition within the marketplace
Ability to plan strategically and prioritize the workload to meet objectives
Knowledgeable of industry changes, legal updates and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
Strong interpersonal and excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
Organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word) as all Underwriting operations are in a paperless environment
Perform all applicable underwriting activities and review the work of other departmental staff
Provide higher level of underwriting approval or denial for department
Design, review and recommend policies, processes, procedures and rules to meet internal and external reporting requirements, improve operation efficiency and safeguard corporate assets. Plan and execute implementation
Assist Senior Management in ensuring unit meets established guidelines and adheres to all company policy and procedures
Participate in the development of work unit or department goals and provide oversight and support in goal attainment
Cultivate relationships with internal and external contacts to facilitate the underwriting process, promote business development, and to remain abreast of industry trends
Serve as a resource to departmental staff with regards to underwriting procedures, departmental guidelines, and industry trends and developments
Reviews pending cases, suspense, approve refunds of premiums up to authority limit conferred for declined or not taken up cases. Approves endorsements and authorizes policy cancellations
Assists in problems and complaints resolution. Ensures complaints are resolved or responded within service benchmarks
Check and sign off underwriting requirement letters and special terms letters prior to release
Undertakes other assignment/duties/ad-hoc projects as and when required
Effectively supervise employees, as assigned
Undertakes other assignment/duties/ad-hoc projects as and when required.
要求
Bachelor's degree in Business Administration, Accounting or Finance or a related field or the equivalent education and/or experience
Minimum of eight years of Non-Property product line knowledge and experience
Requires knowledge of underwriting concepts, practices, procedures and techniques, including, but not limited to, coverage issues, products lines, marketing, systems and product competition within the marketplace
Ability to plan strategically and prioritize the workload to meet objectives
Knowledgeable of industry changes, legal updates and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
Strong interpersonal and excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
Organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word) as all Underwriting operations are in a paperless environment
Assist in the development of the company’s marketing plan and overall strategy
Identify business opportunities with existing and new channels
Ensure the efficiency of the sales processes including claim process
Develop a database of prospects and new clients, targets to minimum and large sized company, for achieving the sales target
Promote products and services in a professional manner insurance ethics
Develop, expand, and implement strategies and relationships with Sales Team to maintain or expand sales within territory and meet the sales target
Forecast the demand for product(s) and services within assigned territory
Prepare and present business review analysis for the control and territories, on yearly basis; including wins & losses, product targets, sales probabilities, hurdles to sales efforts, accounts at risk, etc.
Interpret and Translate documents from English – Khmer-vice versa
Other tasks as assigned by line supervisor.
要求
Degree holder with major in Business Administration, Economics, Account and Finance, Statistics or related discipline
Minimum 02 years of experience in a sales and business development role
Passionate, dynamic, self-motivated individual who enjoys working in a high performing culture
Excellent communication skills with strong attention to detail
The ability to work in a team and collaborate well with others
Good in English language (speaking and writing)
Chinese language (speaking and writing) will be an asset.
Assisting Finance department in various clerical and administrative jobs such as typing document, preparing finance documents, procurement, office supplies and stationary inventory control
Other tasks as assigned by the Management/Company.
要求
Excellent business judgment, analytical, and decision-making skills
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)
Assist in the development of the company’s marketing plan and overall strategy
Identify business opportunities with existing and new channels
Ensure the efficiency of the sales processes including claim process
Develop a database of prospects and new clients, targets to minimum and large sized company, for achieving the sales target
Promote products and services in a professional manner insurance ethics
Develop, expand, and implement strategies and relationships with Sales Team to maintain or expand sales within territory and meet the sales target
Forecast the demand for product(s) and services within assigned territory
Prepare and present business review analysis for the control and territories, on yearly basis; including wins & losses, product targets, sales probabilities, hurdles to sales efforts, accounts at risk, etc.
Interpret and Translate documents from English – Khmer-vice versa
Other tasks as assigned by line supervisor.
要求
Degree holder with major in Business Administration, Economics, Account and Finance, Statistics or related discipline
Minimum 02 years of experience in a sales and business development role
Passionate, dynamic, self-motivated individual who enjoys working in a high performing culture
Excellent communication skills with strong attention to detail
The ability to work in a team and collaborate well with others
Good in English language (speaking and writing)
Chinese language (speaking and writing) will be an asset.
Assisting in data entry into the system to produce quotation/policy/endorsement
Assisting underwriting department in clerical jobs such as typing document, preparing policy contract package, copying/printing documents, filing documents
Assisting in servicing Intermediaries/other sales channels and ensuring businesses flow from these channels
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Bachelor’s degree or college experience is preferred
Minimum of two years of Medical, Personal Accident, Auto & travel insurance knowledge and experience
Organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously Strong interpersonal and excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
Problem-solving skills and a logical approach to work
Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word) as all Underwriting operations are in a paperless environment
English is proficiency and/or Chinese is at advantage
Willing to work overtime and handle high pressure job and deal with stress environment
Be a fast learner and willingness to learn and encourage others to do the same. Able to do multi-task with proven result delivery.
Assisting in data entry into the system to produce quotation/policy/endorsement
Assisting underwriting department in clerical jobs such as typing document, preparing policy contract package, copying/printing documents, filing documents
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)
Assisting in data entry into the system to produce quotation/policy/endorsement
Assisting Claim department in clerical and administrative jobs such as typing document, preparing contract package, copying/printing documents, filing documents
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)
Assisting HR / Administration department in various clerical and administrative jobs such as typing document, procurement, office supplies and stationary inventory control
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)
Ability to read / write Chinese would be a plus.
岗位
发布
Customer Service Relationship (Chinese speaking)
03
工作站
Phnom Penh Branches
职责范围
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services
Preparing currency transaction reports
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed.
要求
Degree in banking and finance, Accounting, Business or any related discipline
Minimum 1 years relevant working experience with commercial bank or financial
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing skill in English and Khmer
High degree of self-motivation and excellent interpersonal skills
Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, backend system development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Executed the checklists and report the task progress to supervisor
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.
要求
Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
At least 2 years of development experience.
Experience in backend system development, Spring boot Java
Database: MySQL, SQL Server and Oracle
Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
Experience in resolving issue in term of technical support and document preparation for future reference.
Good knowledge in both written & spoken English
Flexible and willing to learn.
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, preferred Frontend, or any hybrid development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.
要求
Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 2 years of development experience
Experience in Frontend, iOS, Android developer
Experience in HTML, CSS, Vue, or other Hybrid development
Experience in resolving issue in term of technical support and document preparation for future reference
Photoshop, Illustrator, and other related design tools
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.
要求
Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Monitor and follow project stakeholders to ensure the projects has been completed with target date
Ensure and develop user guide, product manual, procedure and process relate to digital product with proper processes and maintain high level of security
Ensure high quality and timely delivery of multiple configurations of developments in accordance with related project plans with team
Propose new products, propositions and enhancements aligned to the product strategy based on customer and market intelligence
Develop processes and documentation to communicate both internal and external stakeholders on product features
Organize and participants the testing, evaluating the system or module has been implemented
Develop user guide, system manual and procedures for related system
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.
要求
Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree or equivalent
At least 3 years of working experience
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Knowledge and experience with mobile banking and card schemes (MasterCard / VISA Card / UPI and NBC)
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation
Flexible and willing to learn and able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed Monitoring and maintaining office equipment
Creating, updating, and maintaining personnel records, financial records, and other records and databases
Monitoring and controlling of all circulars, regulations and announcements received from authority and government
Updating office policies and procedures
Scheduling bank calendar and updating as needed
Preparing reports on expenses, office budgets, and other expenditures
Supporting department managers, staff, and CEO
Organizing conference room scheduling, equipment, and cleaning
Preparing travel arrangements for office staff and managers; overseeing and preparing expense reports and budgets
Coordinating building and maintenance issues for general repair (heating and air conditioning, security, etc.) and updating (carpet cleaning, painting, etc.).
Organizing special functions and social events
Purchasing computers, printers, supplies, and other equipment
Monitoring incoming and outgoing mail; signing for packages from USPS, FedEx or UPS; receiving mail and packages from couriers and delivering to proper recipient
Preparing correspondence, documentation, or presentation materials
Assisting other departments (such as financial department or HR) with administrative or clerical support
要求
Bachelor Degree in Banking, Administration or any related discipline. At least year 3 student or fresh graduate
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing skill in English and Khmer
High degree of self-motivation and excellent interpersonal skills.
Develop contingency for business and testing, Systematic and Secured Payment alert, and monitoring Business Continuity Plan
Develop, review, comment and ensure maintenance of tools, policies and procedures (risk management framework) inherent to the risk department, for validation by the Risk Management Committee
Provide recommendations for review of the risk management framework as needed
Ensure integration and mainstreaming of risk management across all B.I.C Bank’s departments, frameworks, etc.,
Develop and ensure implementation of communication lines across the organization regarding risk
Advise B.I.C Bank’s board and senior management in building an organizational culture of risk
Develop and maintain a structured communication with the internal audit department
Awareness raising and training of all risk-owners on their roles, responsibilities and accountabilities with respect to risk management
Lead the Risk Taskforce at B.I.C Bank’s management level
Manage progress in risk management graduation model and plan
Ensure cost-effectiveness and efficiency of risk framework
Periodic review of internal policies and procedures to ensure adequacy and relevance in terms of risk management
Analysing risk profile
Assessment of the likelihood and impact of loss incurred from the non-compliance to Laws, regulations and internal policies Risk evaluation, which involves comparing estimated risks with criteria established by Bank such as costs, legal requirements and environmental factors, and evaluating Bank’s previous handling of risks
Carry out regular risk control self-assessments
In coordination with all relevant stakeholders, design, implement and maintain a risk appetite framework in order to be able to measure the severity of both the financial and non-financial risks of B.I.C Bank
Pro-actively ensure that risks are measured and quantified according to the risk appetite framework in order to make prioritization of mitigating actions possible
Develop, design and maintain an incident reporting process and implementation and maintain an incident database
Carry out risk assessments in preparation for key developments in B.I.C Bank including new technology, partnerships, product developments, expansions, policy and procedure developments, etc.
In coordination with the risk owners, update risk registers accordingly
Pro-actively ensure that new risks are identified, quantified, and understood by the relevant risk-owners
Update Key Risk Indicators and Risk Matrix to monitor and communicate risk levels accordingly
Provide training to all risk-owners on their roles, responsibilities and accountabilities with respect to risk management, including using lessons learnt as well as sharing of best practices
Support risk-owners in developing mitigation strategies in response to risks and follow-up implementation of these mitigation strategies
Design, implement and maintain risk tracking on order to ensure that mitigation measures are taken in time
Undertake other tasks as required.
要求
Bachelor Degree of Banking and Finance, Economic, law or related fields
At least 3 year-experience in Risk Management or related roles, preferably in banking industry. Good knowledge of banking related regulations and laws in Cambodia
Have work experience in risk portfolio functions in the Banking environment Strong interpersonal, communication and creative thinking skills
Self-starter with the ability to follow through on issues and bring them to resolution in a timely and reasonable manner
Strong communication in English, both written and orally and Khmer proficiency.
Assist Head of Internal Audit (HoIA) to perform regular audits and documentation related to operations at Head Office and Branches in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Carried out procedures that will provide reasonable assurance that all material instances of non-compliance with laws and regulations will be detected
Help HoIA to examine and evaluate the adequacy and efficiency of business process of departments in Head Office as assigned by management of internal audit department
Assist HoIA to development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Support HoIA to ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Back HoIA to ensure that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Assist HoIA to ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Collaborate HoIA to conduct follow up audits to monitor management’s interventions
Act as an objective source of independent advice to ensure validity, legality and goal achievement
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned by HoIA.
要求
At least year 3 student or Bachelor’s degree in Accounting and/or Banking & Finance or related fields with sufficient courses in accounting and auditing
ACCA, CIA, and/or advanced degree (MBA, MS) is a plus
Sound knowledge of Bank policy, procedures, guidelines, memos, risk and regulatory compliances is an advantage
Having good analytical skills and attention to detail
Having at least 1-year experience related to audit and/or accounting and finance (Optional)
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & E-mail.
Managing and retaining relationships with existing clients
Increasing client base
Having an in-depth knowledge of business products and value proposition
Negotiating with stakeholders
Identifying and mapping business strengths and customer needs
Researching business opportunities and viable income streams
Following industry trends locally and internationally
Drafting and reviewing contracts
Reporting on successes and areas needing improvements
Leading the Business Development Team to understand and acknowledge Company’s Marketing Plan and the Individual Sales Target
Set up the Sales Procedures for the Team to perform and arrange the daily morning meeting to stimulate and support the team
Reviewing and Monitoring the daily sales report and discuss with the Head of Business Development Department
Handling monthly report to submit to Head of Business Development Department
Others assignment by Company.
要求
Bachelor's degree in Business Administration, Accounting or Finance or a related field or the equivalent education and/or experience
Minimum of eight years of Sales Experience
Requires knowledge of underwriting concepts, practices, procedures and techniques, including, but not limited to, coverage issues, products lines, marketing, systems and product competition within the marketplace
Ability to plan strategically and prioritize the workload to meet objectives
Knowledgeable of industry changes, legal updates and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
Strong interpersonal and excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
Organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word) as all Underwriting operations are in a paperless environment
Perform all applicable underwriting activities and review the work of other departmental staff
Provide higher level of underwriting approval or denial for department
Design, review and recommend policies, processes, procedures and rules to meet internal and external reporting requirements, improve operation efficiency and safeguard corporate assets. Plan and execute implementation
Assist Senior Management in ensuring unit meets established guidelines and adheres to all company policy and procedures
Participate in the development of work unit or department goals and provide oversight and support in goal attainment
Cultivate relationships with internal and external contacts to facilitate the underwriting process, promote business development, and to remain abreast of industry trends
Serve as a resource to departmental staff with regards to underwriting procedures, departmental guidelines, and industry trends and developments
Reviews pending cases, suspense, approve refunds of premiums up to authority limit conferred for declined or not taken up cases. Approves endorsements and authorizes policy cancellations
Assists in problems and complaints resolution. Ensures complaints are resolved or responded within service benchmarks
Check and sign off underwriting requirement letters and special terms letters prior to release
Undertakes other assignment/duties/ad-hoc projects as and when required
Effectively supervise employees, as assigned
Undertakes other assignment/duties/ad-hoc projects as and when required.
要求
Bachelor's degree in Business Administration, Accounting or Finance or a related field or the equivalent education and/or experience
Minimum of eight years of Non-Property product line knowledge and experience
Requires knowledge of underwriting concepts, practices, procedures and techniques, including, but not limited to, coverage issues, products lines, marketing, systems and product competition within the marketplace
Ability to plan strategically and prioritize the workload to meet objectives
Knowledgeable of industry changes, legal updates and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
Strong interpersonal and excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
Organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word) as all Underwriting operations are in a paperless environment
Assist in the development of the company’s marketing plan and overall strategy
Identify business opportunities with existing and new channels
Ensure the efficiency of the sales processes including claim process
Develop a database of prospects and new clients, targets to minimum and large sized company, for achieving the sales target
Promote products and services in a professional manner insurance ethics
Develop, expand, and implement strategies and relationships with Sales Team to maintain or expand sales within territory and meet the sales target
Forecast the demand for product(s) and services within assigned territory
Prepare and present business review analysis for the control and territories, on yearly basis; including wins & losses, product targets, sales probabilities, hurdles to sales efforts, accounts at risk, etc.
Interpret and Translate documents from English – Khmer-vice versa
Other tasks as assigned by line supervisor.
要求
Degree holder with major in Business Administration, Economics, Account and Finance, Statistics or related discipline
Minimum 02 years of experience in a sales and business development role
Passionate, dynamic, self-motivated individual who enjoys working in a high performing culture
Excellent communication skills with strong attention to detail
The ability to work in a team and collaborate well with others
Good in English language (speaking and writing)
Chinese language (speaking and writing) will be an asset.
Assisting Finance department in various clerical and administrative jobs such as typing document, preparing finance documents, procurement, office supplies and stationary inventory control
Other tasks as assigned by the Management/Company.
要求
Excellent business judgment, analytical, and decision-making skills
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)
Assist in the development of the company’s marketing plan and overall strategy
Identify business opportunities with existing and new channels
Ensure the efficiency of the sales processes including claim process
Develop a database of prospects and new clients, targets to minimum and large sized company, for achieving the sales target
Promote products and services in a professional manner insurance ethics
Develop, expand, and implement strategies and relationships with Sales Team to maintain or expand sales within territory and meet the sales target
Forecast the demand for product(s) and services within assigned territory
Prepare and present business review analysis for the control and territories, on yearly basis; including wins & losses, product targets, sales probabilities, hurdles to sales efforts, accounts at risk, etc.
Interpret and Translate documents from English – Khmer-vice versa
Other tasks as assigned by line supervisor.
要求
Degree holder with major in Business Administration, Economics, Account and Finance, Statistics or related discipline
Minimum 02 years of experience in a sales and business development role
Passionate, dynamic, self-motivated individual who enjoys working in a high performing culture
Excellent communication skills with strong attention to detail
The ability to work in a team and collaborate well with others
Good in English language (speaking and writing)
Chinese language (speaking and writing) will be an asset.
Assisting in data entry into the system to produce quotation/policy/endorsement
Assisting underwriting department in clerical jobs such as typing document, preparing policy contract package, copying/printing documents, filing documents
Assisting in servicing Intermediaries/other sales channels and ensuring businesses flow from these channels
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Bachelor’s degree or college experience is preferred
Minimum of two years of Medical, Personal Accident, Auto & travel insurance knowledge and experience
Organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously Strong interpersonal and excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
Problem-solving skills and a logical approach to work
Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word) as all Underwriting operations are in a paperless environment
English is proficiency and/or Chinese is at advantage
Willing to work overtime and handle high pressure job and deal with stress environment
Be a fast learner and willingness to learn and encourage others to do the same. Able to do multi-task with proven result delivery.
Assisting in data entry into the system to produce quotation/policy/endorsement
Assisting underwriting department in clerical jobs such as typing document, preparing policy contract package, copying/printing documents, filing documents
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)
Assisting in data entry into the system to produce quotation/policy/endorsement
Assisting Claim department in clerical and administrative jobs such as typing document, preparing contract package, copying/printing documents, filing documents
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)
Assisting HR / Administration department in various clerical and administrative jobs such as typing document, procurement, office supplies and stationary inventory control
Assisting all related matters with the policy administration as assigned and handling administrative tasks in the department
Other tasks as assigned by the Management/Company.
要求
Year 4 or fresh graduated with major in Business Administration or related discipline
Passionate, dynamic, self-motivated individual who enjoys working
Open-minded and think out of the box
Attention to details and attempt for perfection
Teamwork spirit
Proficient in English language (speaking and writing)