usa flag bic bank
USD
Buy: 4119
Sell: 4070
thai flag bic bank
THB
Buy: 123
Sell: 122
KHR
USD
Savings Account
1.00%
0.50%
Current Active Account
1.00%
Fixed Deposit 3 Months
2.50%
2.00%
Fixed Deposit 6 Months
4.25%
4.00%
Fixed Deposit 12 Months
5.35%
5.00%
Fixed Deposit 24 Months
5.50%
5.25%
Fixed Deposit 36 Months
6.25%
6.25%
High Growth Fixed Deposit 24 Months
6.00%
Personal
Promotions
BIC Value
BIC Value provides privileges and discounts to cardholders with partner establishments like hotels, restaurants, travel and health care.
Corporate
Promotions
BIC Value
BIC Value provides privileges and discounts to cardholders with partner establishments like hotels, restaurants, travel and health care.
Exchange Rates
usa flag bic bank
USD
Buy: 4119
Sell: 4070
thai flag bic bank
THB
Buy: 123
Sell: 122
Interest Rates
Savings Account
1.00%
Current Active Account
Fixed Deposit 3 Months
2.50%
Fixed Deposit 6 Months
4.25%
Fixed Deposit 12 Months
5.35%
Fixed Deposit 24 Months
5.50%
Fixed Deposit 36 Months
6.25%
High Growth Fixed Deposit 24 Months
Saving Account
0.50%
Current Active Account
1.00%
Fixed Deposit 3 Months
2.00%
Fixed Deposit 6 Months
4.00%
Fixed Deposit 12 Months
5.00%
Fixed Deposit 24 Months
5.25%
Fixed Deposit 36 Months
6.25%
High Growth Fixed Deposit 24 Months
6.00%

Careers

Drawing on our 30 years of experience in the region, we believe that we can become Cambodia’s number one preferred and trusted bank. If you want to work in a collaborative environment with abundant opportunities and your desire is to progress, you might be just what we’re looking for. Join us for a chance to shape the future of the Cambodian banking industry today.

Please see below a list of job titles we are currently hiring, as well as the closing dates for your reference. Even if your desired position is not listed in the current openings, please don’t hesitate to send your application, for we may find a suitable place for your qualifications and experience on our growing team.

No.
Position
Post
Working Station
1
Officer, Digital System
(Backend and API Developer)
3
Toul Kouk Branch, Phnom Penh
Responsibilities
  • Organize and participate the testing, evaluating for the new system
  • Joint develop and implementation related system, backend system development
  • Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
  • Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
  • Executed the checklists and report the task progress to supervisor
  • Support the users including the procedural documentation and relevant reports related system
  • Provide the training if the related system has been implemented
  • Report the task/project progress to supervisor
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
  • At least 2 years of development experience.
  • Experience in backend system development, Spring boot Java
  • Database: MySQL, SQL Server and Oracle
  • Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
  • Experience in resolving issue in term of technical support and document preparation for future reference.
  • Good knowledge in both written & spoken English
  • Flexible and willing to learn.
  • Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
2
Officer, Digital System (Frontend Developer)
2
Toul Kouk Branch, Phnom Penh
Responsibilities
  • Organize and participate the testing, evaluating for the new system
  • Joint develop and implementation related system, preferred Frontend, or any hybrid development
  • Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
  • Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
  • Support the users including the procedural documentation and relevant reports related system
  • Provide the training if the related system has been implemented
  • Report the task/project progress to supervisor
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
  • At least 2 years of development experience
  • Experience in Frontend, iOS, Android developer
  • Experience in HTML, CSS, Vue, or other Hybrid development
  • Experience in resolving issue in term of technical support and document preparation for future reference
  • Photoshop, Illustrator, and other related design tools
  • Good knowledge in both written & spoken English
  • Flexible and willing to learn
  • Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
3
Officer Digital System (Card Management System)
1
Toul Kouk Branch, Phnom Penh
Responsibilities
  • Assist the team in implementing and work closely with third-party Card Management System to complete project timeline
  • Implementation and support new features with card schemes such as MasterCard/Visa Card/Union Pay and others digital platform
  • Control and Monitoring Card Management System (Interface connection / Transactions / ATM Acquiring section)
  • Prepare SIT/UAT testing plan, testing functions in certain environment before applying to production environment
  • Organize and participants the testing, evaluating the card management system or functions has been implemented
  • Provide support and training related to card management system product to internal end user
  • Analyst bug or issue raise by end user and initiate investigation report to card management system stakeholder for fixing
  • Perform testing and release bug patch into card management system
  • Check EOD and develop report for internal user
  • Coordinating in system analyst to support manager in decision making and action plan
  • Develop user guide, system manual and procedures for related system
  • Assist and provide high quality demand analysis to support decision making at senior level or management
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
  • At least 3 years of working experience with Card Management System / Switching System (TranzAxis knowledge is preferred)
  • Knowledge and experience with card schemes (MasterCard / VISA Card / UPI and NBC)
  • Knowledge and experience in SQL and report designer
  • Ability to be quick learner and good teamwork, commitment
  • Ability to work under pressure to meet deadlines
  • High degree of self-motivation and excellent interpersonal skills
  • Good at English and computer literation.
4
Relationship Management (Deposit Base)
4
Phnom Penh Branch, and Preah Sihanouk Provincial Branch (Sihanoukville)
Responsibilities
  • Promote Deposit products both FD and CASA
  • Manage/organize/support promotional activities, product launch, and information distribution
  • Oversee/manage the servicing of customer accounts
  • Cross sell other bank products – remittances, retail loans, etc.
  • Provide superior customer service and solution to customer's financial needs
  • Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
  • Assist in ongoing services related initiatives/projects and Marketing activities to support company business
  • Monitor and track bank deposit rates and feedback for ALCO/Treasury
  • Conduct customer satisfaction surveys and feedback program
  • All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.
Requirements
  • Degree in Marketing, Business or any related discipline
  • Minimum 2 years relevant working experience with commercial bank
  • High Commitment, willing to achieve assigned target
  • Effective presentation and communication skills, good at social-networking
  • Able to interact confidently at all levels
  • Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
  • Must be willing to travel and possess own transport
  • Ability to propose, plan and execute marketing strategies
  • Articulate with strong writing skill in English and Khmer
  • Chinese speaking is a plus
  • Literate in Microsoft software
  • Knowledge of a foreign language would be an added advantage preferably in Mandarin.
5
Manager, Information
Security Audit Unit
1
Head Office, Phnom Penh
Responsibilities
  • Assist Head of Internal Audit in preparing and execution of annual IT & IS audit plan and strategy
  • Perform regular audits and documentation related to Bank’s IT & IS governance, control, system, process and policy/procedure at Head Office and Branches in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
  • Carried out procedures that will provide reasonable assurance that all material instances of non-compliance with laws and regulations will be detected
  • Responsible for examining and evaluating the adequacy and efficiency of business process of departments in Head Office related to IS, IT and others as assigned by management of internal audit department
  • Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system related to IS, IT and others of the Bank
  • Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
  • Perform the surprised audit as scheduled
  • Active good and professional communication and engagement with business units of the bank
  • Ensures that audited departments and branches comply with internal policies and find the weakness points in policies and procedures to provide recommendation
  • Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
  • Conduct follow up audits to monitor management’s interventions
  • Act as an objective source of independent advice to ensure validity, legality and goal achievement
  • Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
  • Direct and guide the subordinate staff when and where applicable
  • Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
  • Perform other related duties as assigned.
Requirements
  • Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
  • CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) is a plus; Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
  • Minimum 4-5 years of working experience in IT & IS audit role and managing IT & IS audit team
  • Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
  • Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
  • Having good analytical skills and attention to detail
  • Having good interpersonal skills; Being keen to learning new things
  • Being keen to learning new things
  • Effective communication
  • Good command of Khmer and English
  • Good interpersonal skill, self-motivated and loyalty
  • Able to travel to provinces
  • Dependability, cooperation and able to work under pressure
  • Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.
6
Officer, Digital System
(Website Development)
2
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Develop, enhance, and administrate the bank and BIC Group and under its umbrella’ websites
  • Implement new website functionalities on top of the existing functionalities and any other third-party system integration
  • Joints develop and implementation related systems
  • Ensure all websites are up and running and perform regularly backup and recovery
  • Implement chatbot, auto messengers or any other useful functionalities to be appeared publicly on the website
  • Develop and maintain the components, templates, modules of the website
  • Assist and recommend the enhancement and modification as it may require ensuring customers’ satisfaction
  • Work with IT and related stakeholders to test new enchantment and new product to ensure products have been completed and deployed to production successfully
  • Support the users including the procedural documentation and relevant reports of related system
  • Conduct the necessary training to the user once the new related system has been implemented
  • Report the task/project progress to supervisor
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Must be at least have a bachelor’s degree in IT or Web development or equivalent related degree or certification
  • Has experience at least 2 years that related to web development
  • JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, especially WordPress
  • Database: MySQL, SQL Server and Oracle
  • Experience in resolving issue in term of technical support and document preparation for future reference
  • Good knowledge in both written & spoken English
  • Flexible and willing to learn
  • Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill
7
Senior Officer, IT Application
1
Head Office, Phnom Penh
Responsibilities
  • Configure and Customize Core Banking products and services as business requirement
  • Analyze and Troubleshoot issue in Core Banking System
  • Fixing issues in core system and testing with related team
  • Daily monitor service in core banking system
  • Keep monitor issue & resolve in help desk system
  • Support & monitor daily operation in core system
  • Support finance to close entry in core banking
  • Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
  • Set up the testing environment for business users
  • Ensure the testing of solutions before going live
  • Implement the solution in production environment
  • Develop reports as per regulations and business needs
  • Assist other departments to perform their tasks easier and more efficient
  • Document the application user guide and provide training to the users
  • Perform and monitor COB
  • Perform backup, archive and shrink
  • Assist in DR testing on core banking systems and other related systems
  • Produce and manage multiple projects simultaneously
  • Any related tasks assigned by supervisor or management from time to time.
Requirements
  • Bachelor degree in IT or related fields
  • 4 years of experiences in Temenos Core Banking System and its APIs
  • 2 years of experiences in JAVA Development
  • Experience in T24 AA product configuration and customization
  • Experience in TAFJ and boss
  • Experience in Oracle with xml data (T24 database)
  • Experience in routine development in TAFJ environment
  • Experiences of core banking modules and reports
  • Experiences of in-house applications development
  • Experiences with digital projects
  • Ability to produce clear project communications and build good client relationships
  • Good command of Khmer and English
  • Good written and verbal communication skills.
8
Officer, IT Application
1
Head Office, Phnom Penh
Responsibilities
  • Develop reports as per regulations and business needs
  • Develop and enhance in-house applications to assist other departments to perform their tasks easier and more efficient
  • Daily monitor service in inhouse system and its APIs
  • Analyze and Troubleshoot issue
  • Fixing issues in reporting and inhouse system and testing with related team
  • Keep monitor issue & resolve in help desk system
  • Support & monitor daily operation
  • Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
  • Set up the testing environment for business users
  • Ensure the testing o
Requirements
  • Bachelor degree in IT or related fields
  • 5 years of experience in Oracle Database Administration
  • Experience of Data Guard and Cluster
  • Experience of database security, backup and recovery, performance monitoring standards
  • Experience in Linux and Solaris OS
  • Strong command of Structured Query Language and Unix Shell Script
  • Understanding of RDBMS and XML Database Management Systems
  • Understanding of core banking modules and reports
  • Good command of Khmer and English
  • Good written and verbal communication skills.
9
Deputy Manager, R & D
1
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Help manage innovation initiatives through the development lifecycle
  • Perform cost analysis and pricing models for new products
  • Partner with Product Owners to identify technical requirements and functional needs of upcoming features
  • Explore new scientific technologies and approaches, and determine their applicability, while keeping abreast of competitive products and technology advances
  • Promote a productive R&D culture that is motivated and accountable, having a customer focus on innovation, quality, and improving the user experience
  • Manage and support the ongoing development of innovative digital products utilizing new technical tools
  • Translate digital business needs into business architecture and design requirements to support new digital products services
  • Draft requirements for new business initiatives and pilots
  • Effectively facilitate innovation meetings, demonstrate brainstorming /consensus-building skills, and interact with project stakeholders.
Requirements
  • Bachelor’s Degree in computer science, engineering, or related fields
  • At least 2-4 years of experience in Research and Development and Software development
  • Strong working knowledge of research and development
  • Be able to communicate in English and have basic presentation/training skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks and projects, meet deadlines and manage to schedule
  • Good integrity, positive attitude, helpful, high commitment, competence, and motivation
  • Proven success in a corporate setting, working with all levels of management
  • Assist supervisor/manager with other assignment tasks
  • In-depth knowledge of Agile process and principles
  • Passionate about delivering mobile solutions that exceed expectations
  • Attention to details.
10
Senior Officer, Quality Assurance
1
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Create quality measurements to track improvement in products
  • Contribute to an agile team by driving user story analysis and feature grooming, designing, and developing thorough test cases and test scenarios
  • Execute quality improvement testing and activities
  • Develop quality assurance standards and company processes
  • Ensure products meet customer expectations and demand
  • Create reports documenting errors and issues for fixing
  • Prepare and execute feature and regression test cases
  • Prepare UAT test cases and sign off the report
  • Work closely with the development team to improve existing products
  • Collaborate with the project team to ensure consistent project execution
Requirements
  • Bachelor’s Degree in computer science, engineering, or related fields
  • At least 1 year of experience in QA engineer
  • Very familiar with smartphones and tablets
  • Solid understanding of QA methodology and practices
  • Familiar with the whole software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation)
  • Experience in Agile software development methodology (SCRUM) is a plus
  • Experience in the online payments system is a plus.
11
Tellers / Premium Banking (English/Chinese speaking)
14
Phnom Penh Branches
Responsibilities
  • Responsibly for Cheque Clearing
  • Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services
  • Preparing currency transaction reports
  • Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
  • Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
  • Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
  • Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
  • Maintains customer confidence and protects bank operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed.
Requirements
  • Degree in banking and finance, Accounting, Business or any related discipline. At least year 1 student or fresh graduate
  • Organizational and time management skills
  • Ability to work effectively in a team environment
  • Sound sales and negotiation skills
  • Sound written and verbal communication skills
  • Understanding of economic climate and impact of country factors on customer’s business as well as the bank
  • Articulate with strong writing/speaking skill in English/Chinese and Khmer
  • High degree of self-motivation and excellent interpersonal skills.
12
Deputy Manager, UX/UI Designer
1
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Initiative and implement new designs
  • Optimize existing user interface designs
  • Test for intuitively and user experience
  • Communicate with relevant departments to understand their business goals and objectives to identify all user requirements
  • Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions
  • Combine creativity with an awareness of the design elements
  • Create prototypes for new product ideas and journey
  • Test new ideas before implementing
  • Conduct an ongoing user research
  • Gather and evaluate user requirements in collaboration with digital products, digital innovation, and developer engineer
  • Illustrate design ideas using storyboards, process flows, and sitemaps
  • Design graphic user interface elements, like menus, tabs, and widgets
  • Build page navigation buttons and search fields
  • Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  • Create original graphic designs (e.g., sketches, icons)
  • Prepare and present rough drafts to internal teams and key stakeholders
  • Identify and troubleshoot UX problems (e.g., responsiveness)
  • Conduct layout adjustments based on user feedback
  • Adhere to style standards on fonts, colors, and images.
Requirements
  • Bachelor degree in IT/Computer Science/Design or relate fields
  • Minimum 3-5 years experiences working in Banking industry
  • Knowledge in Portfolio of design projects
  • Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
  • Up-to-date knowledge of design software like Adobe XD Illustrator, Photoshop, Figma, ect.,
13
Officer, Credit Card
1
Head Office, Phnom Penh
Responsibilities
  • Processing and analysing credit proposals for approval following the credit card’s policies and guidelines
  • Meet and collect information from customers for credit card applications
  • Visiting the collateral, business place, workplace, etc., for ensuring the applications are applicable before providing the loans
  • Keep monitoring and following up to ensure timely repayment
  • Annual credit reviewed based on credit card policy such as collateral, income, the purpose of the loan, etc
  • Develop and generate sales opportunities with both new and existing customers
  • Setting strategic plan to achieve Pre-determined business objectives
  • Identifying opportunities in the marketplace to expand market segments
  • Establish and Maintain effective relationships with new and existing clients
  • Training and Sharing Products knowledge, Lending requirements, Services, Sale techniques, and others Credit card Principles to all staffs
  • Survey the market condition to expand credit card products
  • Handle customer complaints and take appropriate action to resolve them
  • Promote the bank’s products and services among target customers
  • Work closely with other team members within the bank
  • Other duties as assigned by the line manager and bank
Requirements
  • Degree in Finance and Banking, Business or any related discipline
  • Minimum 2 years relevant working experience with commercial bank
  • High Commitment, willing to achieve assigned target
  • Effective presentation and communication skills, good at social-networking
  • Able to interact confidently at all levels
  • Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
  • Must be willing to travel and possess own transport
  • Ability to propose, plan and execute marketing strategies
  • Articulate with strong writing skill in English and Khmer
  • Literate in Microsoft software
14
Customer Services (English/Chinese speaking)
2
Phnom Penh Branches
Responsibilities
  • Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank service
  • Preparing currency transaction reports
  • Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
  • Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
  • Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
  • Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
  • Maintains customer confidence and protects bank operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed.
Requirements
  • Degree in banking and finance, Accounting, Business or any related discipline
  • Minimum 1 years relevant working experience with commercial bank or financial
  • Organizational and time management skills
  • Ability to work effectively in a team environment
  • Sound sales and negotiation skills
  • Sound written and verbal communication skills
  • Understanding of economic climate and impact of country factors on customer’s business as well as the bank
  • Articulate with strong writing/speaking skill in English/Chinese and Khmer
  • High degree of self-motivation and excellent interpersonal skills.
15
Branch Manager (Chinese speaking)
1
Pochentong Branch, Phnom Penh
Responsibilities
  • Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
  • Develop and enforce sound policies and structures for the growth of the bank
  • Create a strong workforce by developing competent individuals in the banking operations team
  • Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
  • Create and implement long term business plan to ensure continuity of business operations in the long run
  • Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
  • Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
  • Collaborate with heads of other units to develop best practices for successful banking operations
  • Delegate tasks to members of the operations team
  • Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
  • Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
  • Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
  • Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risk
  • Establish and maintain effective and competent system of internal control and risk management
  • Provide back up supports to other branches in term of manpower, funding and customer services
  • All other matters ancillary to the above as well as any other related duties that Management may require from time to time.
Requirements
  • Degree/Professional qualifications or equivalent
  • Minimum 5 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
  • In-depth knowledge of the Cambodia banking industry
  • Possess good leadership and management style
  • Good negotiation skills to maintain interpersonal customer relationships
  • High level of analytical ability to provide good solutions in customer problem solving
  • Attentive and devoted to deliver good quality works
  • Chinese speaking is an advantage
  • Good English communication both speaking and writing
  • Good organization skills to ensure effective and efficient implementation of business strategies.
16
Deputy Branch Manager (Chinese speaking)
1
Pochentong Branch, Phnom Penh
Responsibilities
  • Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
  • Develop and enforce sound policies and structures for the growth of the bank
  • Create a strong workforce by developing competent individuals in the banking operations team
  • Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
  • Create and implement long term business plan to ensure continuity of business operations in the long run
  • Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
  • Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
  • Collaborate with heads of other units to develop best practices for successful banking operations
  • Delegate tasks to members of the operations team
  • Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
  • Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
  • Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
  • Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risks
  • Establish and maintain effective and competent system of internal control and risk management
  • Provide back up supports to other branches in term of manpower, funding and customer services
  • All other matters ancillary to the above as well as any other related duties that Management may require from time to time.
Requirements
  • Degree/Professional qualifications or equivalent
  • Minimum 4 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
  • In-depth knowledge of the Cambodia banking industry
  • Possess good leadership and management style
  • Good negotiation skills to maintain interpersonal customer relationships
  • High level of analytical ability to provide good solutions in customer problem solving
  • Attentive and devoted to deliver good quality works
  • Chinese speaking is an advantage
  • Good English communication both speaking and writing
  • Good organization skills to ensure effective and efficient implementation of business strategies.
17
Manager, Digital Partnerships & Campaigns
1
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Build and lead to grow partnership base through new digital partnerships, identify the growth sectors and renew the existing partnership
  • Develop ideas for digital campaigns, managing campaigns process, and execution. Conduct market analysis and research for existing and new potential digital partnerships
  • Creative digital campaign to achieve BIC Mastercard KPIs
  • Work closely with related departments to initiate and develop effective campaign materials to promote digital services and products and ensure that the campaign process is running smoothly and effectively
  • Develop a strategic plan for digital campaign activities in partnership with other companies and other entities, and manage new and existing partner's joint campaigns to successfully meet the KPI
  • Work closely with cross-function to optimize the partnership and solve all issues raised by digital partnerships and consumer complaints
  • Perform other tasks assigned by manager.
Requirements
  • Bachelor’s degree in Business Administration, Finance and Banking, Management, Economics or related field
  • Minimum three years’ experience in merchant acquisition
  • Experience with team management
  • Strong leadership and communication skills
  • Proactive, flexible, and good team player
  • Good command of written and spoken of English.
18
Intern, Customer Care (Night-Shift)
1
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Real-time monitoring of Mastercard and assist authorizer functions
  • Provide flexible customer service on digital channels such as Facebook page, Telegram, etc.
  • Answer and respond to telephone inquiries
  • Perform daily tasks and record reports of customer care
  • Handle customer issues and problem-solving
  • Handle and gather confidential information
  • Willing to learn new banking products and services
  • Assist into response customer inquiries to the “Money Transfer to Cambodia” Facebook page KTB project
  • Support task assigned by line manage.
Requirements
  • University students (No or Less experience is eligible to apply)
  • Be Flexible and patience
  • Teamwork spirit
  • Good oral and written communication skills in English & Khmer
  • Ability to read/write Chinese would be a plus
  • Working time:
  • Day-Shift: 7:00 am – 4:00 pm
  • Night-Shift: 1:00 pm – 10:00 pm
19
Deputy Manager, Tax Unit
1
Head Office, Phnom Penh
Responsibilities
  • Ensure the companies’ compliance with the Cambodian tax law and relevant regulations, and report to a manager.
  • Ensure all tax preparation, submission and other taxes properly, accurately, and on time
  • Coordinate and review monthly and yearly tax submission in compliance with laws
  • Responsible for manage tax compliance, identify and mitigate the tax risk
  • Ensure and review the quality of work and in accordance with the company guidelines
  • Advise on the impact of new tax laws, Prakas and relevant regulations
  • Manage and coordinate tax queries, tax audits from GDT and drafting of all necessary document
  • Maintain sufficient tax provision on general ledger and prepare tax related data requests
  • Improve processes by developing or implementing best practices
  • To handle tax declaration preparation, review and related tax matters
  • To disseminate information and provide training to relevant managers or staffs on new tax law and regulations
  • Update with tax laws, regulation and develop policies and procedure to maintain and strengthen internal control
  • Performing other related tasks assigned by management.
Requirements
  • Bachelor degree in accounting, CAT/ACCA student is preferable
  • Graduated Taxation Agencies from National Tax School (NTS) is required
  • Minimum of 5 years’ experience in tax and accounting and financial reporting
  • Experience in practical accounting and taxation in tax firm or auditing firm is a plus
  • Excellent knowledge of tax accounting, tax compliance and all types of tax returns
  • Proven working experience as tax assistant manager or manager
  • Proven experience in interacting, negotiating, and building relationships with tax officers
  • Highly confident, technically competent, and able to communicate convincingly to tax officer
  • Strong leadership and personnel management skills
  • Good command of spoken/written/presentation in English, and ability to work with multi-levels and culturally-diversified team dynamics.
20
Senior Officer, Financial Audit
1
Head Office, Phnom Penh
Responsibilities
  • Assist Head of Internal Audit in preparing and execution of annual financial audit plan and strategy
  • Perform regular audits and documentation related to finance, accounting and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
  • Responsible for examining and evaluating the adequacy and efficiency of business process of departments in Head Office as assigned by management of internal audit department
  • Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
  • Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
  • Perform the surprised audit as scheduled
  • Active good and professional communication and engagement with business units of the bank
  • Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
  • Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
  • Conduct follow-up audits to monitor management’s interventions
  • Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
  • Direct and guide the subordinate staff when and where applicable
  • Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
  • Perform other related duties as assigned.
Requirements
  • Bachelor’s degree in accounting and/or finance or related fields with sufficient courses in accounting and auditing
  • ACCA, CPA, CIA and/or advanced degree (MBA, MS) a plus
  • Sound knowledge of Bank policy, procedures, risk and regulatory compliances is an advantage
  • Having good analytical skills and attention to detail
  • Having at least 1 year experience related to audit and/or accounting and finance
  • Having good interpersonal skills
  • Being keen to learning new things
  • Effective communication
  • Good command of Khmer and English
  • Good interpersonal skill, self-motivated and loyalty
  • Able to travel to provinces
  • Dependability, cooperation and able to work under pressure
  • Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.
Position
Post
Officer, Digital System
(Backend and API Developer)
03
Working Station
Toul Kouk Branch, Phnom Penh
Responsibilities
  • Organize and participate the testing, evaluating for the new system
  • Joint develop and implementation related system, backend system development
  • Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
  • Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
  • Executed the checklists and report the task progress to supervisor
  • Support the users including the procedural documentation and relevant reports related system
  • Provide the training if the related system has been implemented
  • Report the task/project progress to supervisor
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
  • At least 2 years of development experience.
  • Experience in backend system development, Spring boot Java
  • Database: MySQL, SQL Server and Oracle
  • Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
  • Experience in resolving issue in term of technical support and document preparation for future reference.
  • Good knowledge in both written & spoken English
  • Flexible and willing to learn.
  • Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
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Position
Post
Officer, Digital System (Frontend Developer)
02
Working Station
Toul Kouk Branch, Phnom Penh
Responsibilities
  • Organize and participate the testing, evaluating for the new system
  • Joint develop and implementation related system, preferred Frontend, or any hybrid development
  • Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
  • Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
  • Support the users including the procedural documentation and relevant reports related system
  • Provide the training if the related system has been implemented
  • Report the task/project progress to supervisor
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
  • At least 2 years of development experience
  • Experience in Frontend, iOS, Android developer
  • Experience in HTML, CSS, Vue, or other Hybrid development
  • Experience in resolving issue in term of technical support and document preparation for future reference
  • Photoshop, Illustrator, and other related design tools
  • Good knowledge in both written & spoken English
  • Flexible and willing to learn
  • Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.
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Position
Post
Officer Digital System (Card Management System)
01
Working Station
Toul Kouk Branch, Phnom Penh
Responsibilities
  • Assist the team in implementing and work closely with third-party Card Management System to complete project timeline
  • Implementation and support new features with card schemes such as MasterCard/Visa Card/Union Pay and others digital platform
  • Control and Monitoring Card Management System (Interface connection / Transactions / ATM Acquiring section)
  • Prepare SIT/UAT testing plan, testing functions in certain environment before applying to production environment
  • Organize and participants the testing, evaluating the card management system or functions has been implemented
  • Provide support and training related to card management system product to internal end user
  • Analyst bug or issue raise by end user and initiate investigation report to card management system stakeholder for fixing
  • Perform testing and release bug patch into card management system
  • Check EOD and develop report for internal user
  • Coordinating in system analyst to support manager in decision making and action plan
  • Develop user guide, system manual and procedures for related system
  • Assist and provide high quality demand analysis to support decision making at senior level or management
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
  • At least 3 years of working experience with Card Management System / Switching System (TranzAxis knowledge is preferred)
  • Knowledge and experience with card schemes (MasterCard / VISA Card / UPI and NBC)
  • Knowledge and experience in SQL and report designer
  • Ability to be quick learner and good teamwork, commitment
  • Ability to work under pressure to meet deadlines
  • High degree of self-motivation and excellent interpersonal skills
  • Good at English and computer literation.
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Position
Post
Relationship Management (Deposit Base)
04
Working Station
Phnom Penh Branch, and Preah Sihanouk Provincial Branch (Sihanoukville)
Responsibilities
  • Promote Deposit products both FD and CASA
  • Manage/organize/support promotional activities, product launch, and information distribution
  • Oversee/manage the servicing of customer accounts
  • Cross sell other bank products – remittances, retail loans, etc.
  • Provide superior customer service and solution to customer's financial needs
  • Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
  • Assist in ongoing services related initiatives/projects and Marketing activities to support company business
  • Monitor and track bank deposit rates and feedback for ALCO/Treasury
  • Conduct customer satisfaction surveys and feedback program
  • All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.
Requirements
  • Degree in Marketing, Business or any related discipline
  • Minimum 2 years relevant working experience with commercial bank
  • High Commitment, willing to achieve assigned target
  • Effective presentation and communication skills, good at social-networking
  • Able to interact confidently at all levels
  • Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
  • Must be willing to travel and possess own transport
  • Ability to propose, plan and execute marketing strategies
  • Articulate with strong writing skill in English and Khmer
  • Chinese speaking is a plus
  • Literate in Microsoft software
  • Knowledge of a foreign language would be an added advantage preferably in Mandarin.
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Position
Post
Manager, Information
Security Audit Unit
01
Working Station
Head Office, Phnom Penh
Responsibilities
  • Assist Head of Internal Audit in preparing and execution of annual IT & IS audit plan and strategy
  • Perform regular audits and documentation related to Bank’s IT & IS governance, control, system, process and policy/procedure at Head Office and Branches in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
  • Carried out procedures that will provide reasonable assurance that all material instances of non-compliance with laws and regulations will be detected
  • Responsible for examining and evaluating the adequacy and efficiency of business process of departments in Head Office related to IS, IT and others as assigned by management of internal audit department
  • Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system related to IS, IT and others of the Bank
  • Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
  • Perform the surprised audit as scheduled
  • Active good and professional communication and engagement with business units of the bank
  • Ensures that audited departments and branches comply with internal policies and find the weakness points in policies and procedures to provide recommendation
  • Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
  • Conduct follow up audits to monitor management’s interventions
  • Act as an objective source of independent advice to ensure validity, legality and goal achievement
  • Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
  • Direct and guide the subordinate staff when and where applicable
  • Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
  • Perform other related duties as assigned.
Requirements
  • Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
  • CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) is a plus; Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
  • Minimum 4-5 years of working experience in IT & IS audit role and managing IT & IS audit team
  • Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
  • Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
  • Having good analytical skills and attention to detail
  • Having good interpersonal skills; Being keen to learning new things
  • Being keen to learning new things
  • Effective communication
  • Good command of Khmer and English
  • Good interpersonal skill, self-motivated and loyalty
  • Able to travel to provinces
  • Dependability, cooperation and able to work under pressure
  • Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.
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Position
Post
Officer, Digital System
(Website Development)
02
Working Station
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Develop, enhance, and administrate the bank and BIC Group and under its umbrella’ websites
  • Implement new website functionalities on top of the existing functionalities and any other third-party system integration
  • Joints develop and implementation related systems
  • Ensure all websites are up and running and perform regularly backup and recovery
  • Implement chatbot, auto messengers or any other useful functionalities to be appeared publicly on the website
  • Develop and maintain the components, templates, modules of the website
  • Assist and recommend the enhancement and modification as it may require ensuring customers’ satisfaction
  • Work with IT and related stakeholders to test new enchantment and new product to ensure products have been completed and deployed to production successfully
  • Support the users including the procedural documentation and relevant reports of related system
  • Conduct the necessary training to the user once the new related system has been implemented
  • Report the task/project progress to supervisor
  • Any related tasks may assign by supervisor or management from time to time.
Requirements
  • Must be at least have a bachelor’s degree in IT or Web development or equivalent related degree or certification
  • Has experience at least 2 years that related to web development
  • JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, especially WordPress
  • Database: MySQL, SQL Server and Oracle
  • Experience in resolving issue in term of technical support and document preparation for future reference
  • Good knowledge in both written & spoken English
  • Flexible and willing to learn
  • Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill
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Position
Post
Senior Officer, IT Application
01
Working Station
Head Office, Phnom Penh
Responsibilities
  • Configure and Customize Core Banking products and services as business requirement
  • Analyze and Troubleshoot issue in Core Banking System
  • Fixing issues in core system and testing with related team
  • Daily monitor service in core banking system
  • Keep monitor issue & resolve in help desk system
  • Support & monitor daily operation in core system
  • Support finance to close entry in core banking
  • Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
  • Set up the testing environment for business users
  • Ensure the testing of solutions before going live
  • Implement the solution in production environment
  • Develop reports as per regulations and business needs
  • Assist other departments to perform their tasks easier and more efficient
  • Document the application user guide and provide training to the users
  • Perform and monitor COB
  • Perform backup, archive and shrink
  • Assist in DR testing on core banking systems and other related systems
  • Produce and manage multiple projects simultaneously
  • Any related tasks assigned by supervisor or management from time to time.
Requirements
  • Bachelor degree in IT or related fields
  • 4 years of experiences in Temenos Core Banking System and its APIs
  • 2 years of experiences in JAVA Development
  • Experience in T24 AA product configuration and customization
  • Experience in TAFJ and boss
  • Experience in Oracle with xml data (T24 database)
  • Experience in routine development in TAFJ environment
  • Experiences of core banking modules and reports
  • Experiences of in-house applications development
  • Experiences with digital projects
  • Ability to produce clear project communications and build good client relationships
  • Good command of Khmer and English
  • Good written and verbal communication skills.
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Position
Post
Officer, IT Application
01
Working Station
Head Office, Phnom Penh
Responsibilities
  • Develop reports as per regulations and business needs
  • Develop and enhance in-house applications to assist other departments to perform their tasks easier and more efficient
  • Daily monitor service in inhouse system and its APIs
  • Analyze and Troubleshoot issue
  • Fixing issues in reporting and inhouse system and testing with related team
  • Keep monitor issue & resolve in help desk system
  • Support & monitor daily operation
  • Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
  • Set up the testing environment for business users
  • Ensure the testing o
Requirements
  • Bachelor degree in IT or related fields
  • 5 years of experience in Oracle Database Administration
  • Experience of Data Guard and Cluster
  • Experience of database security, backup and recovery, performance monitoring standards
  • Experience in Linux and Solaris OS
  • Strong command of Structured Query Language and Unix Shell Script
  • Understanding of RDBMS and XML Database Management Systems
  • Understanding of core banking modules and reports
  • Good command of Khmer and English
  • Good written and verbal communication skills.
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Position
Post
Deputy Manager, R & D
01
Working Station
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Help manage innovation initiatives through the development lifecycle
  • Perform cost analysis and pricing models for new products
  • Partner with Product Owners to identify technical requirements and functional needs of upcoming features
  • Explore new scientific technologies and approaches, and determine their applicability, while keeping abreast of competitive products and technology advances
  • Promote a productive R&D culture that is motivated and accountable, having a customer focus on innovation, quality, and improving the user experience
  • Manage and support the ongoing development of innovative digital products utilizing new technical tools
  • Translate digital business needs into business architecture and design requirements to support new digital products services
  • Draft requirements for new business initiatives and pilots
  • Effectively facilitate innovation meetings, demonstrate brainstorming /consensus-building skills, and interact with project stakeholders.
Requirements
  • Bachelor’s Degree in computer science, engineering, or related fields
  • At least 2-4 years of experience in Research and Development and Software development
  • Strong working knowledge of research and development
  • Be able to communicate in English and have basic presentation/training skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks and projects, meet deadlines and manage to schedule
  • Good integrity, positive attitude, helpful, high commitment, competence, and motivation
  • Proven success in a corporate setting, working with all levels of management
  • Assist supervisor/manager with other assignment tasks
  • In-depth knowledge of Agile process and principles
  • Passionate about delivering mobile solutions that exceed expectations
  • Attention to details.
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Position
Post
Senior Officer, Quality Assurance
01
Working Station
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Create quality measurements to track improvement in products
  • Contribute to an agile team by driving user story analysis and feature grooming, designing, and developing thorough test cases and test scenarios
  • Execute quality improvement testing and activities
  • Develop quality assurance standards and company processes
  • Ensure products meet customer expectations and demand
  • Create reports documenting errors and issues for fixing
  • Prepare and execute feature and regression test cases
  • Prepare UAT test cases and sign off the report
  • Work closely with the development team to improve existing products
  • Collaborate with the project team to ensure consistent project execution
Requirements
  • Bachelor’s Degree in computer science, engineering, or related fields
  • At least 1 year of experience in QA engineer
  • Very familiar with smartphones and tablets
  • Solid understanding of QA methodology and practices
  • Familiar with the whole software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation)
  • Experience in Agile software development methodology (SCRUM) is a plus
  • Experience in the online payments system is a plus.
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Position
Post
Tellers / Premium Banking (English/Chinese speaking)
14
Working Station
Phnom Penh Branches
Responsibilities
  • Responsibly for Cheque Clearing
  • Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services
  • Preparing currency transaction reports
  • Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
  • Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
  • Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
  • Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
  • Maintains customer confidence and protects bank operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed.
Requirements
  • Degree in banking and finance, Accounting, Business or any related discipline. At least year 1 student or fresh graduate
  • Organizational and time management skills
  • Ability to work effectively in a team environment
  • Sound sales and negotiation skills
  • Sound written and verbal communication skills
  • Understanding of economic climate and impact of country factors on customer’s business as well as the bank
  • Articulate with strong writing/speaking skill in English/Chinese and Khmer
  • High degree of self-motivation and excellent interpersonal skills.
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Position
Post
Deputy Manager, UX/UI Designer
01
Working Station
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Initiative and implement new designs
  • Optimize existing user interface designs
  • Test for intuitively and user experience
  • Communicate with relevant departments to understand their business goals and objectives to identify all user requirements
  • Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions
  • Combine creativity with an awareness of the design elements
  • Create prototypes for new product ideas and journey
  • Test new ideas before implementing
  • Conduct an ongoing user research
  • Gather and evaluate user requirements in collaboration with digital products, digital innovation, and developer engineer
  • Illustrate design ideas using storyboards, process flows, and sitemaps
  • Design graphic user interface elements, like menus, tabs, and widgets
  • Build page navigation buttons and search fields
  • Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  • Create original graphic designs (e.g., sketches, icons)
  • Prepare and present rough drafts to internal teams and key stakeholders
  • Identify and troubleshoot UX problems (e.g., responsiveness)
  • Conduct layout adjustments based on user feedback
  • Adhere to style standards on fonts, colors, and images.
Requirements
  • Bachelor degree in IT/Computer Science/Design or relate fields
  • Minimum 3-5 years experiences working in Banking industry
  • Knowledge in Portfolio of design projects
  • Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
  • Up-to-date knowledge of design software like Adobe XD Illustrator, Photoshop, Figma, ect.,
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Position
Post
Officer, Credit Card
01
Working Station
Head Office, Phnom Penh
Responsibilities
  • Processing and analysing credit proposals for approval following the credit card’s policies and guidelines
  • Meet and collect information from customers for credit card applications
  • Visiting the collateral, business place, workplace, etc., for ensuring the applications are applicable before providing the loans
  • Keep monitoring and following up to ensure timely repayment
  • Annual credit reviewed based on credit card policy such as collateral, income, the purpose of the loan, etc
  • Develop and generate sales opportunities with both new and existing customers
  • Setting strategic plan to achieve Pre-determined business objectives
  • Identifying opportunities in the marketplace to expand market segments
  • Establish and Maintain effective relationships with new and existing clients
  • Training and Sharing Products knowledge, Lending requirements, Services, Sale techniques, and others Credit card Principles to all staffs
  • Survey the market condition to expand credit card products
  • Handle customer complaints and take appropriate action to resolve them
  • Promote the bank’s products and services among target customers
  • Work closely with other team members within the bank
  • Other duties as assigned by the line manager and bank
Requirements
  • Degree in Finance and Banking, Business or any related discipline
  • Minimum 2 years relevant working experience with commercial bank
  • High Commitment, willing to achieve assigned target
  • Effective presentation and communication skills, good at social-networking
  • Able to interact confidently at all levels
  • Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
  • Must be willing to travel and possess own transport
  • Ability to propose, plan and execute marketing strategies
  • Articulate with strong writing skill in English and Khmer
  • Literate in Microsoft software
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Position
Post
Customer Services (English/Chinese speaking)
02
Working Station
Phnom Penh Branches
Responsibilities
  • Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank service
  • Preparing currency transaction reports
  • Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
  • Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
  • Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
  • Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
  • Maintains customer confidence and protects bank operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed.
Requirements
  • Degree in banking and finance, Accounting, Business or any related discipline
  • Minimum 1 years relevant working experience with commercial bank or financial
  • Organizational and time management skills
  • Ability to work effectively in a team environment
  • Sound sales and negotiation skills
  • Sound written and verbal communication skills
  • Understanding of economic climate and impact of country factors on customer’s business as well as the bank
  • Articulate with strong writing/speaking skill in English/Chinese and Khmer
  • High degree of self-motivation and excellent interpersonal skills.
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Position
Post
Branch Manager (Chinese speaking)
01
Working Station
Pochentong Branch, Phnom Penh
Responsibilities
  • Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
  • Develop and enforce sound policies and structures for the growth of the bank
  • Create a strong workforce by developing competent individuals in the banking operations team
  • Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
  • Create and implement long term business plan to ensure continuity of business operations in the long run
  • Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
  • Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
  • Collaborate with heads of other units to develop best practices for successful banking operations
  • Delegate tasks to members of the operations team
  • Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
  • Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
  • Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
  • Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risk
  • Establish and maintain effective and competent system of internal control and risk management
  • Provide back up supports to other branches in term of manpower, funding and customer services
  • All other matters ancillary to the above as well as any other related duties that Management may require from time to time.
Requirements
  • Degree/Professional qualifications or equivalent
  • Minimum 5 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
  • In-depth knowledge of the Cambodia banking industry
  • Possess good leadership and management style
  • Good negotiation skills to maintain interpersonal customer relationships
  • High level of analytical ability to provide good solutions in customer problem solving
  • Attentive and devoted to deliver good quality works
  • Chinese speaking is an advantage
  • Good English communication both speaking and writing
  • Good organization skills to ensure effective and efficient implementation of business strategies.
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Position
Post
Deputy Branch Manager (Chinese speaking)
01
Working Station
Pochentong Branch, Phnom Penh
Responsibilities
  • Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
  • Develop and enforce sound policies and structures for the growth of the bank
  • Create a strong workforce by developing competent individuals in the banking operations team
  • Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
  • Create and implement long term business plan to ensure continuity of business operations in the long run
  • Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
  • Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
  • Collaborate with heads of other units to develop best practices for successful banking operations
  • Delegate tasks to members of the operations team
  • Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
  • Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
  • Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
  • Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risks
  • Establish and maintain effective and competent system of internal control and risk management
  • Provide back up supports to other branches in term of manpower, funding and customer services
  • All other matters ancillary to the above as well as any other related duties that Management may require from time to time.
Requirements
  • Degree/Professional qualifications or equivalent
  • Minimum 4 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
  • In-depth knowledge of the Cambodia banking industry
  • Possess good leadership and management style
  • Good negotiation skills to maintain interpersonal customer relationships
  • High level of analytical ability to provide good solutions in customer problem solving
  • Attentive and devoted to deliver good quality works
  • Chinese speaking is an advantage
  • Good English communication both speaking and writing
  • Good organization skills to ensure effective and efficient implementation of business strategies.
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Position
Post
Manager, Digital Partnerships & Campaigns
01
Working Station
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Build and lead to grow partnership base through new digital partnerships, identify the growth sectors and renew the existing partnership
  • Develop ideas for digital campaigns, managing campaigns process, and execution. Conduct market analysis and research for existing and new potential digital partnerships
  • Creative digital campaign to achieve BIC Mastercard KPIs
  • Work closely with related departments to initiate and develop effective campaign materials to promote digital services and products and ensure that the campaign process is running smoothly and effectively
  • Develop a strategic plan for digital campaign activities in partnership with other companies and other entities, and manage new and existing partner's joint campaigns to successfully meet the KPI
  • Work closely with cross-function to optimize the partnership and solve all issues raised by digital partnerships and consumer complaints
  • Perform other tasks assigned by manager.
Requirements
  • Bachelor’s degree in Business Administration, Finance and Banking, Management, Economics or related field
  • Minimum three years’ experience in merchant acquisition
  • Experience with team management
  • Strong leadership and communication skills
  • Proactive, flexible, and good team player
  • Good command of written and spoken of English.
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Position
Post
Intern, Customer Care (Night-Shift)
01
Working Station
Tuol Kouk Branch, Phnom Penh
Responsibilities
  • Real-time monitoring of Mastercard and assist authorizer functions
  • Provide flexible customer service on digital channels such as Facebook page, Telegram, etc.
  • Answer and respond to telephone inquiries
  • Perform daily tasks and record reports of customer care
  • Handle customer issues and problem-solving
  • Handle and gather confidential information
  • Willing to learn new banking products and services
  • Assist into response customer inquiries to the “Money Transfer to Cambodia” Facebook page KTB project
  • Support task assigned by line manage.
Requirements
  • University students (No or Less experience is eligible to apply)
  • Be Flexible and patience
  • Teamwork spirit
  • Good oral and written communication skills in English & Khmer
  • Ability to read/write Chinese would be a plus
  • Working time:
  • Day-Shift: 7:00 am – 4:00 pm
  • Night-Shift: 1:00 pm – 10:00 pm
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Position
Post
Deputy Manager, Tax Unit
01
Working Station
Head Office, Phnom Penh
Responsibilities
  • Ensure the companies’ compliance with the Cambodian tax law and relevant regulations, and report to a manager.
  • Ensure all tax preparation, submission and other taxes properly, accurately, and on time
  • Coordinate and review monthly and yearly tax submission in compliance with laws
  • Responsible for manage tax compliance, identify and mitigate the tax risk
  • Ensure and review the quality of work and in accordance with the company guidelines
  • Advise on the impact of new tax laws, Prakas and relevant regulations
  • Manage and coordinate tax queries, tax audits from GDT and drafting of all necessary document
  • Maintain sufficient tax provision on general ledger and prepare tax related data requests
  • Improve processes by developing or implementing best practices
  • To handle tax declaration preparation, review and related tax matters
  • To disseminate information and provide training to relevant managers or staffs on new tax law and regulations
  • Update with tax laws, regulation and develop policies and procedure to maintain and strengthen internal control
  • Performing other related tasks assigned by management.
Requirements
  • Bachelor degree in accounting, CAT/ACCA student is preferable
  • Graduated Taxation Agencies from National Tax School (NTS) is required
  • Minimum of 5 years’ experience in tax and accounting and financial reporting
  • Experience in practical accounting and taxation in tax firm or auditing firm is a plus
  • Excellent knowledge of tax accounting, tax compliance and all types of tax returns
  • Proven working experience as tax assistant manager or manager
  • Proven experience in interacting, negotiating, and building relationships with tax officers
  • Highly confident, technically competent, and able to communicate convincingly to tax officer
  • Strong leadership and personnel management skills
  • Good command of spoken/written/presentation in English, and ability to work with multi-levels and culturally-diversified team dynamics.
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Position
Post
Senior Officer, Financial Audit
01
Working Station
Head Office, Phnom Penh
Responsibilities
  • Assist Head of Internal Audit in preparing and execution of annual financial audit plan and strategy
  • Perform regular audits and documentation related to finance, accounting and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
  • Responsible for examining and evaluating the adequacy and efficiency of business process of departments in Head Office as assigned by management of internal audit department
  • Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
  • Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
  • Perform the surprised audit as scheduled
  • Active good and professional communication and engagement with business units of the bank
  • Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
  • Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
  • Conduct follow-up audits to monitor management’s interventions
  • Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
  • Direct and guide the subordinate staff when and where applicable
  • Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
  • Perform other related duties as assigned.
Requirements
  • Bachelor’s degree in accounting and/or finance or related fields with sufficient courses in accounting and auditing
  • ACCA, CPA, CIA and/or advanced degree (MBA, MS) a plus
  • Sound knowledge of Bank policy, procedures, risk and regulatory compliances is an advantage
  • Having good analytical skills and attention to detail
  • Having at least 1 year experience related to audit and/or accounting and finance
  • Having good interpersonal skills
  • Being keen to learning new things
  • Effective communication
  • Good command of Khmer and English
  • Good interpersonal skill, self-motivated and loyalty
  • Able to travel to provinces
  • Dependability, cooperation and able to work under pressure
  • Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.
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