Careers

Drawing on our 30 years of experience in the region, we believe that we can become Cambodia’s number one preferred and trusted bank. If you want to work in a collaborative environment with abundant opportunities and your desire is to progress, you might be just what we’re looking for. Join us for a chance to shape the future of the Cambodian banking industry today.

Please see below a list of job titles we are currently hiring, as well as the closing dates for your reference. Even if your desired position is not listed in the current openings, please don’t hesitate to send your application, for we may find a suitable place for your qualifications and experience on our growing team.

No.

Position

Post

Working Station

Officer, Digital System
(Backend and API Developer)

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, backend system development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Executed the checklists and report the task progress to supervisor
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
At least 2 years of development experience.
Experience in backend system development, Spring boot Java
Database: MySQL, SQL Server and Oracle
Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
Experience in resolving issue in term of technical support and document preparation for future reference.
Good knowledge in both written & spoken English
Flexible and willing to learn.
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Officer, Digital System (Frontend Developer)

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, preferred Frontend, or any hybrid development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 2 years of development experience
Experience in Frontend, iOS, Android developer
Experience in HTML, CSS, Vue, or other Hybrid development
Experience in resolving issue in term of technical support and document preparation for future reference
Photoshop, Illustrator, and other related design tools
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Relationship Management (Deposit Base)

Phnom Penh Branch, and Preah Sihanouk Provincial Branch (Sihanoukville)

Responsibilities

Promote Deposit products both FD and CASA
Manage/organize/support promotional activities, product launch, and information distribution
Oversee/manage the servicing of customer accounts
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
Assist in ongoing services related initiatives/projects and Marketing activities to support company business
Monitor and track bank deposit rates and feedback for ALCO/Treasury
Conduct customer satisfaction surveys and feedback program
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

Requirements

Degree in Marketing, Business or any related discipline
Minimum 2 years relevant working experience with commercial bank
High Commitment, willing to achieve assigned target
Effective presentation and communication skills, good at social-networking
Able to interact confidently at all levels
Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
Must be willing to travel and possess own transport
Ability to propose, plan and execute marketing strategies
Articulate with strong writing skill in English and Khmer
Chinese speaking is a plus
Literate in Microsoft software
Knowledge of a foreign language would be an added advantage preferably in Mandarin.

Officer, Digital System
(Website Development)

Tuol Kouk Branch, Phnom Penh

Responsibilities

Develop, enhance, and administrate the bank and BIC Group and under its umbrella’ websites
Implement new website functionalities on top of the existing functionalities and any other third-party system integration
Joints develop and implementation related systems
Ensure all websites are up and running and perform regularly backup and recovery
Implement chatbot, auto messengers or any other useful functionalities to be appeared publicly on the website
Develop and maintain the components, templates, modules of the website
Assist and recommend the enhancement and modification as it may require ensuring customers’ satisfaction
Work with IT and related stakeholders to test new enchantment and new product to ensure products have been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports of related system
Conduct the necessary training to the user once the new related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Must be at least have a bachelor’s degree in IT or Web development or equivalent related degree or certification
Has experience at least 2 years that related to web development
JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, especially WordPress
Database: MySQL, SQL Server and Oracle
Experience in resolving issue in term of technical support and document preparation for future reference
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill

Senior Officer, IT Application

Head Office, Phnom Penh

Responsibilities

Configure and Customize Core Banking products and services as business requirement
Analyze and Troubleshoot issue in Core Banking System
Fixing issues in core system and testing with related team
Daily monitor service in core banking system
Keep monitor issue & resolve in help desk system
Support & monitor daily operation in core system
Support finance to close entry in core banking
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing of solutions before going live
Implement the solution in production environment
Develop reports as per regulations and business needs
Assist other departments to perform their tasks easier and more efficient
Document the application user guide and provide training to the users
Perform and monitor COB
Perform backup, archive and shrink
Assist in DR testing on core banking systems and other related systems
Produce and manage multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time.

Requirements

Bachelor degree in IT or related fields
4 years of experiences in Temenos Core Banking System and its APIs
2 years of experiences in JAVA Development
Experience in T24 AA product configuration and customization
Experience in TAFJ and boss
Experience in Oracle with xml data (T24 database)
Experience in routine development in TAFJ environment
Experiences of core banking modules and reports
Experiences of in-house applications development
Experiences with digital projects
Ability to produce clear project communications and build good client relationships
Good command of Khmer and English
Good written and verbal communication skills.

Officer, IT Application

Head Office, Phnom Penh

Responsibilities

Develop reports as per regulations and business needs
Develop and enhance in-house applications to assist other departments to perform their tasks easier and more efficient
Daily monitor service in inhouse system and its APIs
Analyze and Troubleshoot issue
Fixing issues in reporting and inhouse system and testing with related team
Keep monitor issue & resolve in help desk system
Support & monitor daily operation
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing o

Requirements

Bachelor degree in IT or related fields
5 years of experience in Oracle Database Administration
Experience of Data Guard and Cluster
Experience of database security, backup and recovery, performance monitoring standards
Experience in Linux and Solaris OS
Strong command of Structured Query Language and Unix Shell Script
Understanding of RDBMS and XML Database Management Systems
Understanding of core banking modules and reports
Good command of Khmer and English
Good written and verbal communication skills.

Tellers / Premium Banking (English/Chinese speaking)

Phnom Penh Branches

Responsibilities

Responsibly for Cheque Clearing
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services
Preparing currency transaction reports
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed.

Requirements

Degree in banking and finance, Accounting, Business or any related discipline. At least year 1 student or fresh graduate
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing/speaking skill in English/Chinese and Khmer
High degree of self-motivation and excellent interpersonal skills.

Customer Services (English/Chinese speaking)

Phnom Penh Branches

Responsibilities

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank service
Preparing currency transaction reports
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed.

Requirements

Degree in banking and finance, Accounting, Business or any related discipline
Minimum 1 years relevant working experience with commercial bank or financial
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing/speaking skill in English/Chinese and Khmer
High degree of self-motivation and excellent interpersonal skills.

Branch Manager (Chinese speaking)

Pochentong Branch, Phnom Penh

Responsibilities

Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
Develop and enforce sound policies and structures for the growth of the bank
Create a strong workforce by developing competent individuals in the banking operations team
Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
Create and implement long term business plan to ensure continuity of business operations in the long run
Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
Collaborate with heads of other units to develop best practices for successful banking operations
Delegate tasks to members of the operations team
Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risk
Establish and maintain effective and competent system of internal control and risk management
Provide back up supports to other branches in term of manpower, funding and customer services
All other matters ancillary to the above as well as any other related duties that Management may require from time to time.

Requirements

Degree/Professional qualifications or equivalent
Minimum 5 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
In-depth knowledge of the Cambodia banking industry
Possess good leadership and management style
Good negotiation skills to maintain interpersonal customer relationships
High level of analytical ability to provide good solutions in customer problem solving
Attentive and devoted to deliver good quality works
Chinese speaking is an advantage
Good English communication both speaking and writing
Good organization skills to ensure effective and efficient implementation of business strategies.

Deputy Branch Manager (Chinese speaking)

Pochentong Branch, Phnom Penh

Responsibilities

Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
Develop and enforce sound policies and structures for the growth of the bank
Create a strong workforce by developing competent individuals in the banking operations team
Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
Create and implement long term business plan to ensure continuity of business operations in the long run
Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
Collaborate with heads of other units to develop best practices for successful banking operations
Delegate tasks to members of the operations team
Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risks
Establish and maintain effective and competent system of internal control and risk management
Provide back up supports to other branches in term of manpower, funding and customer services
All other matters ancillary to the above as well as any other related duties that Management may require from time to time.

Requirements

Degree/Professional qualifications or equivalent
Minimum 4 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
In-depth knowledge of the Cambodia banking industry
Possess good leadership and management style
Good negotiation skills to maintain interpersonal customer relationships
High level of analytical ability to provide good solutions in customer problem solving
Attentive and devoted to deliver good quality works
Chinese speaking is an advantage
Good English communication both speaking and writing
Good organization skills to ensure effective and efficient implementation of business strategies.

Manager, Digital Partnerships & Campaigns

Tuol Kouk Branch, Phnom Penh

Responsibilities

Build and lead to grow partnership base through new digital partnerships, identify the growth sectors and renew the existing partnership
Develop ideas for digital campaigns, managing campaigns process, and execution. Conduct market analysis and research for existing and new potential digital partnerships
Creative digital campaign to achieve BIC Mastercard KPIs
Work closely with related departments to initiate and develop effective campaign materials to promote digital services and products and ensure that the campaign process is running smoothly and effectively
Develop a strategic plan for digital campaign activities in partnership with other companies and other entities, and manage new and existing partner's joint campaigns to successfully meet the KPI
Work closely with cross-function to optimize the partnership and solve all issues raised by digital partnerships and consumer complaints
Perform other tasks assigned by manager.

Requirements

Bachelor’s degree in Business Administration, Finance and Banking, Management, Economics or related field
Minimum three years’ experience in merchant acquisition
Experience with team management
Strong leadership and communication skills
Proactive, flexible, and good team player
Good command of written and spoken of English.

Deputy Manager, Tax Unit

Head Office, Phnom Penh

Responsibilities

Ensure the companies’ compliance with the Cambodian tax law and relevant regulations, and report to a manager.
Ensure all tax preparation, submission and other taxes properly, accurately, and on time
Coordinate and review monthly and yearly tax submission in compliance with laws
Responsible for manage tax compliance, identify and mitigate the tax risk
Ensure and review the quality of work and in accordance with the company guidelines
Advise on the impact of new tax laws, Prakas and relevant regulations
Manage and coordinate tax queries, tax audits from GDT and drafting of all necessary document
Maintain sufficient tax provision on general ledger and prepare tax related data requests
Improve processes by developing or implementing best practices
To handle tax declaration preparation, review and related tax matters
To disseminate information and provide training to relevant managers or staffs on new tax law and regulations
Update with tax laws, regulation and develop policies and procedure to maintain and strengthen internal control
Performing other related tasks assigned by management.

Requirements

Bachelor degree in accounting, CAT/ACCA student is preferable
Graduated Taxation Agencies from National Tax School (NTS) is required
Minimum of 5 years’ experience in tax and accounting and financial reporting
Experience in practical accounting and taxation in tax firm or auditing firm is a plus
Excellent knowledge of tax accounting, tax compliance and all types of tax returns
Proven working experience as tax assistant manager or manager
Proven experience in interacting, negotiating, and building relationships with tax officers
Highly confident, technically competent, and able to communicate convincingly to tax officer
Strong leadership and personnel management skills
Good command of spoken/written/presentation in English, and ability to work with multi-levels and culturally-diversified team dynamics.

Deputy Manager, Creative PR & Content Writer (English/Chinese)

Tuol Kouk Branch, Phnom Penh

Responsibilities

Ensuring all content is on-brand, consistent in terms of style, quality, and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, point of purchase, mobile, video, PR and in-person
Mapping out a content strategy and calendar year that supports and extends digital banking branding initiatives
Content creator/writer, editor, content strategists; be an arbiter of best practices in grammar, messaging, writing, and style
Conducting ongoing usability tests to gauge content effectiveness. Gathering data and handling analytics and making recommendations based on those results. Working with the creative team of particular content to revise and measure particular content and bank objective
Developing standards and best practices for content creation, distribution, maintenance, content retrieval, and content repurposing, including the real-time implementation of content strategies
Ensuring consistent standard experience and implementing appropriate localization/translation strategies (Khmer-Chinese, English-Chinese).

Requirements

Bachelor’s degree in Communications, Journalism, Marketing and Banking or related field
Minimum 2 years experiences working in Banking industry
Proven content writing or copywriting experience
Proficient in all Microsoft Office applications
Excellent writing and editing skills
Experience with team management
Strong leadership and communication skill
Proactive, flexible, and good team player
Good command of written and spoken of Khmer/English?Chinese.

Senior Officer, Technology Security & Governance

Tuol Kouk Branch, Phnom Penh

Responsibilities

Assist line manager to develop and enhance up to date Digital and IT security policy, standards operation procedure
To ensure procedure of each security controls are implemented and managed
Report and escalate based on principles and rules of policies and standards
Create and manage risk register and work with various teams on ongoing basis to guide the on mitigation
Communicate between IT and internal/external audit on required assessments
Review on IT change management and privilege user access controls
Perform regular IT security reviews and produce IT assurance and compliance status reports
Document any security breaches and assess their damage
Promote cyber security awareness posture at all levels of management and employees by maintaining and developing a positive culture of compliance against IT security policy, industry standards and regulations
Build a strong collaborative relationship with other stakeholders who support your duties.

Requirements

Bachelor’s degree or equivalent on Computer Science, Cybersecurity or Information Technology
2 years experienced in IT security management, cybersecurity or IT Audit in financial services
Knowledge of IT Risk and Governance is preferred
Knowledge of COBIT, NIST, PCI DSS, or ISO27001
One or more of the relevant IT security certifications will be preferred, these may include Security+, CySA+, CCNA, COBIT or ITIL -etc.
Good in analytical skills
Good verbal and written English skills to present to department lead and management.

Deputy Manager, IT Audit

Head Office, Phnom Penh

Responsibilities

Assist Head of Internal Audit in preparing and execution of annual IT and IS audit plan and strategy
Perform regular audits and documentation related to f IT & IS and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Responsible for examining and evaluating the adequacy and efficiency of business process of the Bank as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow-up audits to monitor management’s interventions
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned.

Requirements

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) are a plus
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 2-3 years of working experience in IT & IS audit roles
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.

Manager, IT Audit

Head Office, Phnom Penh

Responsibilities

Assist Head of Internal Audit in preparing and execution of annual IT and IS audit plan and strategy
Monitor and control all processes and activities of IT and IS Audit
Perform regular audits and documentation related to f IT & IS and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manua
Responsible for examining and evaluating the adequacy and efficiency of business process the Bank as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow-up audits to monitor management’s interventions
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned.

Requirements

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) are a plus
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 3-5 years of working experience in IT & IS audit role and managing audit team
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.

Senior Officer, Digital Support
(Dispute and Reconcile)

Tuol Kouk Branch, Phnom Penh

Responsibilities

Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

Officer, Digital Support

Tuol Kouk Branch, Phnom Penh

Responsibilities

Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

Officer, Digital System
(Card Management System)

Tuol Kouk Branch, Phnom Penh

Responsibilities

Assist the team in implementing and work closely with third-party Card Management System to complete project timeline
Implementation and support new features with card schemes such as MasterCard/Visa Card/Union Pay and others digital platform
Control and Monitoring Card Management System (Interface connection / Transactions / ATM Acquiring section)
Prepare SIT/UAT testing plan, testing functions in certain environment before applying to production environment
Organize and participants the testing, evaluating the card management system or functions has been implemented
Provide support and training related to card management system product to internal end user
Analyst bug or issue raise by end user and initiate investigation report to card management system stakeholder for fixing
Perform testing and release bug patch into card management system
Check EOD and develop report for internal user
Coordinating in system analyst to support manager in decision making and action plan
Develop user guide, system manual and procedures for related system
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 3 years of working experience with Card Management System / Switching System (TranzAxis knowledge is preferred)
Knowledge and experience with card schemes (MasterCard / VISA Card / UPI and NBC)
Knowledge and experience in SQL and report designer
Ability to be quick learner and good teamwork, commitment
Ability to work under pressure to meet deadlines
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

Officer, Operations (Chinese speaking)

Pochentong Branch, Phnom Penh

Responsibilities

Support the process for account opening and validation in system as effective as possible. Making sure documents submitted by front officers are accurate and valid. Take action to follow up in case provided documents are not complete
Upload the specimen signature form, signed by proper discretionary holder(s) on timely manner
Contribute to efficient delivery of customer requests, including, issuance of check book, check activation, bank confirmation (i.e., scheduled account statement printing…), etc.
Maintain a proper control of sales kits and stock for passbook, FD certificate, blank check book, brochures, etc., take action to report and request for the new stock as necessary
Support and handle complex customer’s issues in supporting sales area while executing excellent customer service principles
Checking and verifying daily CBS reports
Ensure substantial account movement in material amount and make necessary reports to Banking Operations Manager
nsure, check and verify all frontline NBC reports are timely submitted
Assist DBM/BM on other operational tasks as assigned by BM/DBMCS.

Requirements

Degree in banking and finance, Accounting, Business or any related discipline
Minimum 4 years relevant working experience with commercial bank
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Experience in managing a team work and portfolio of business customers
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing skill in English and Khmer
Chinese speaking is an advantage
Good English communication both speaking and writing
High degree of self-motivation and excellent interpersonal skills.

Deputy Manager, Quality Assurance

Tuol Kouk Branch, Phnom Penh

Responsibilities

Develop and maintain the overall QA strategy and roadmap for the organization
Lead and manage the QA team, including performance management, coaching, and development
Develop and implement a QA training program for new and existing team members
Contribute to an agile team by driving user story analysis and feature grooming, designing, and developing thorough test cases and test scenarios
Communicate and report regularly to management on the status of the testing process, issues, and risks
Ensure products meet customer expectations and demand
Prepare UAT test cases and sign off the report
Work closely with the development team to improve existing products
Prepare, execute and regression test cases
Prepare UAT test cases and sign off the report
Collaborate with the project team to ensure consistent project execution.

Requirements

Bachelor’s Degree in computer science, engineering, or related fields
At least 4 years of experience in QA engineer & 1 year experience as QA lead
Very familiar with smartphones and tablets
Minimum of three years of mobile application test experience on Android and iOS devices
Solid understanding of QA methodology and practices
Familiar with the whole software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation)
Experience in Agile software development methodology (SCRUM) is a plus
Experience in the Mobile Banking and Merchant App platform is a plus.

Position

Post

Officer, Digital System
(Backend and API Developer)

Working Station

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, backend system development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Executed the checklists and report the task progress to supervisor
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
At least 2 years of development experience.
Experience in backend system development, Spring boot Java
Database: MySQL, SQL Server and Oracle
Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
Experience in resolving issue in term of technical support and document preparation for future reference.
Good knowledge in both written & spoken English
Flexible and willing to learn.
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

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Position

Post

Officer, Digital System (Frontend Developer)

Working Station

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, preferred Frontend, or any hybrid development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 2 years of development experience
Experience in Frontend, iOS, Android developer
Experience in HTML, CSS, Vue, or other Hybrid development
Experience in resolving issue in term of technical support and document preparation for future reference
Photoshop, Illustrator, and other related design tools
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

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Position

Post

Relationship Management (Deposit Base)

Working Station

Phnom Penh Branch, and Preah Sihanouk Provincial Branch (Sihanoukville)

Responsibilities

Promote Deposit products both FD and CASA
Manage/organize/support promotional activities, product launch, and information distribution
Oversee/manage the servicing of customer accounts
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
Assist in ongoing services related initiatives/projects and Marketing activities to support company business
Monitor and track bank deposit rates and feedback for ALCO/Treasury
Conduct customer satisfaction surveys and feedback program
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

Requirements

Degree in Marketing, Business or any related discipline
Minimum 2 years relevant working experience with commercial bank
High Commitment, willing to achieve assigned target
Effective presentation and communication skills, good at social-networking
Able to interact confidently at all levels
Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
Must be willing to travel and possess own transport
Ability to propose, plan and execute marketing strategies
Articulate with strong writing skill in English and Khmer
Chinese speaking is a plus
Literate in Microsoft software
Knowledge of a foreign language would be an added advantage preferably in Mandarin.

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Position

Post

Officer, Digital System
(Website Development)

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Develop, enhance, and administrate the bank and BIC Group and under its umbrella’ websites
Implement new website functionalities on top of the existing functionalities and any other third-party system integration
Joints develop and implementation related systems
Ensure all websites are up and running and perform regularly backup and recovery
Implement chatbot, auto messengers or any other useful functionalities to be appeared publicly on the website
Develop and maintain the components, templates, modules of the website
Assist and recommend the enhancement and modification as it may require ensuring customers’ satisfaction
Work with IT and related stakeholders to test new enchantment and new product to ensure products have been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports of related system
Conduct the necessary training to the user once the new related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Must be at least have a bachelor’s degree in IT or Web development or equivalent related degree or certification
Has experience at least 2 years that related to web development
JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, especially WordPress
Database: MySQL, SQL Server and Oracle
Experience in resolving issue in term of technical support and document preparation for future reference
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill

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Position

Post

Senior Officer, IT Application

Working Station

Head Office, Phnom Penh

Responsibilities

Configure and Customize Core Banking products and services as business requirement
Analyze and Troubleshoot issue in Core Banking System
Fixing issues in core system and testing with related team
Daily monitor service in core banking system
Keep monitor issue & resolve in help desk system
Support & monitor daily operation in core system
Support finance to close entry in core banking
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing of solutions before going live
Implement the solution in production environment
Develop reports as per regulations and business needs
Assist other departments to perform their tasks easier and more efficient
Document the application user guide and provide training to the users
Perform and monitor COB
Perform backup, archive and shrink
Assist in DR testing on core banking systems and other related systems
Produce and manage multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time.

Requirements

Bachelor degree in IT or related fields
4 years of experiences in Temenos Core Banking System and its APIs
2 years of experiences in JAVA Development
Experience in T24 AA product configuration and customization
Experience in TAFJ and boss
Experience in Oracle with xml data (T24 database)
Experience in routine development in TAFJ environment
Experiences of core banking modules and reports
Experiences of in-house applications development
Experiences with digital projects
Ability to produce clear project communications and build good client relationships
Good command of Khmer and English
Good written and verbal communication skills.

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Position

Post

Officer, IT Application

Working Station

Head Office, Phnom Penh

Responsibilities

Develop reports as per regulations and business needs
Develop and enhance in-house applications to assist other departments to perform their tasks easier and more efficient
Daily monitor service in inhouse system and its APIs
Analyze and Troubleshoot issue
Fixing issues in reporting and inhouse system and testing with related team
Keep monitor issue & resolve in help desk system
Support & monitor daily operation
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing o

Requirements

Bachelor degree in IT or related fields
5 years of experience in Oracle Database Administration
Experience of Data Guard and Cluster
Experience of database security, backup and recovery, performance monitoring standards
Experience in Linux and Solaris OS
Strong command of Structured Query Language and Unix Shell Script
Understanding of RDBMS and XML Database Management Systems
Understanding of core banking modules and reports
Good command of Khmer and English
Good written and verbal communication skills.

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Position

Post

Tellers / Premium Banking (English/Chinese speaking)

Working Station

Phnom Penh Branches

Responsibilities

Responsibly for Cheque Clearing
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services
Preparing currency transaction reports
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed.

Requirements

Degree in banking and finance, Accounting, Business or any related discipline. At least year 1 student or fresh graduate
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing/speaking skill in English/Chinese and Khmer
High degree of self-motivation and excellent interpersonal skills.

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Position

Post

Customer Services (English/Chinese speaking)

Working Station

Phnom Penh Branches

Responsibilities

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank service
Preparing currency transaction reports
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller/Chief Cashier; maintaining supply of cash and currency
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed.

Requirements

Degree in banking and finance, Accounting, Business or any related discipline
Minimum 1 years relevant working experience with commercial bank or financial
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing/speaking skill in English/Chinese and Khmer
High degree of self-motivation and excellent interpersonal skills.

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Position

Post

Branch Manager (Chinese speaking)

Working Station

Pochentong Branch, Phnom Penh

Responsibilities

Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
Develop and enforce sound policies and structures for the growth of the bank
Create a strong workforce by developing competent individuals in the banking operations team
Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
Create and implement long term business plan to ensure continuity of business operations in the long run
Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
Collaborate with heads of other units to develop best practices for successful banking operations
Delegate tasks to members of the operations team
Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risk
Establish and maintain effective and competent system of internal control and risk management
Provide back up supports to other branches in term of manpower, funding and customer services
All other matters ancillary to the above as well as any other related duties that Management may require from time to time.

Requirements

Degree/Professional qualifications or equivalent
Minimum 5 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
In-depth knowledge of the Cambodia banking industry
Possess good leadership and management style
Good negotiation skills to maintain interpersonal customer relationships
High level of analytical ability to provide good solutions in customer problem solving
Attentive and devoted to deliver good quality works
Chinese speaking is an advantage
Good English communication both speaking and writing
Good organization skills to ensure effective and efficient implementation of business strategies.

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Position

Post

Deputy Branch Manager (Chinese speaking)

Working Station

Pochentong Branch, Phnom Penh

Responsibilities

Monitor daily bank operations to ensure a free flow process, and also supervise the execution of daily tasks
Develop and enforce sound policies and structures for the growth of the bank
Create a strong workforce by developing competent individuals in the banking operations team
Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
Create and implement long term business plan to ensure continuity of business operations in the long run
Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
Collaborate with heads of other units to develop best practices for successful banking operations
Delegate tasks to members of the operations team
Effective implementation of the business objectives and strategies of the bank in order to achieve the desired goals
Ensure effective overall management of all aspects of the branch operational activities including but not limited to business generation efforts, marketing of loans and deposits, community outreach, customer service quality, staff career development and branch’s security
Train, manage, lead, and provide direction and supervision to a highly professional and result-oriented sales team to achieve the branch’s revenues, profitability and growth
Ensure branch operations are highly complied with the Bank’s internal policies, regulations, guidelines, and procedures in order to mitigate operations risks
Establish and maintain effective and competent system of internal control and risk management
Provide back up supports to other branches in term of manpower, funding and customer services
All other matters ancillary to the above as well as any other related duties that Management may require from time to time.

Requirements

Degree/Professional qualifications or equivalent
Minimum 4 years practical working experience in banking operations with hands-on experience in frontline operational procedures, customer handling, credit and lending processing, trade finance activities and accounting functions
In-depth knowledge of the Cambodia banking industry
Possess good leadership and management style
Good negotiation skills to maintain interpersonal customer relationships
High level of analytical ability to provide good solutions in customer problem solving
Attentive and devoted to deliver good quality works
Chinese speaking is an advantage
Good English communication both speaking and writing
Good organization skills to ensure effective and efficient implementation of business strategies.

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Position

Post

Manager, Digital Partnerships & Campaigns

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Build and lead to grow partnership base through new digital partnerships, identify the growth sectors and renew the existing partnership
Develop ideas for digital campaigns, managing campaigns process, and execution. Conduct market analysis and research for existing and new potential digital partnerships
Creative digital campaign to achieve BIC Mastercard KPIs
Work closely with related departments to initiate and develop effective campaign materials to promote digital services and products and ensure that the campaign process is running smoothly and effectively
Develop a strategic plan for digital campaign activities in partnership with other companies and other entities, and manage new and existing partner's joint campaigns to successfully meet the KPI
Work closely with cross-function to optimize the partnership and solve all issues raised by digital partnerships and consumer complaints
Perform other tasks assigned by manager.

Requirements

Bachelor’s degree in Business Administration, Finance and Banking, Management, Economics or related field
Minimum three years’ experience in merchant acquisition
Experience with team management
Strong leadership and communication skills
Proactive, flexible, and good team player
Good command of written and spoken of English.

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Position

Post

Deputy Manager, Tax Unit

Working Station

Head Office, Phnom Penh

Responsibilities

Ensure the companies’ compliance with the Cambodian tax law and relevant regulations, and report to a manager.
Ensure all tax preparation, submission and other taxes properly, accurately, and on time
Coordinate and review monthly and yearly tax submission in compliance with laws
Responsible for manage tax compliance, identify and mitigate the tax risk
Ensure and review the quality of work and in accordance with the company guidelines
Advise on the impact of new tax laws, Prakas and relevant regulations
Manage and coordinate tax queries, tax audits from GDT and drafting of all necessary document
Maintain sufficient tax provision on general ledger and prepare tax related data requests
Improve processes by developing or implementing best practices
To handle tax declaration preparation, review and related tax matters
To disseminate information and provide training to relevant managers or staffs on new tax law and regulations
Update with tax laws, regulation and develop policies and procedure to maintain and strengthen internal control
Performing other related tasks assigned by management.

Requirements

Bachelor degree in accounting, CAT/ACCA student is preferable
Graduated Taxation Agencies from National Tax School (NTS) is required
Minimum of 5 years’ experience in tax and accounting and financial reporting
Experience in practical accounting and taxation in tax firm or auditing firm is a plus
Excellent knowledge of tax accounting, tax compliance and all types of tax returns
Proven working experience as tax assistant manager or manager
Proven experience in interacting, negotiating, and building relationships with tax officers
Highly confident, technically competent, and able to communicate convincingly to tax officer
Strong leadership and personnel management skills
Good command of spoken/written/presentation in English, and ability to work with multi-levels and culturally-diversified team dynamics.

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Position

Post

Deputy Manager, Creative PR & Content Writer (English/Chinese)

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Ensuring all content is on-brand, consistent in terms of style, quality, and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, point of purchase, mobile, video, PR and in-person
Mapping out a content strategy and calendar year that supports and extends digital banking branding initiatives
Content creator/writer, editor, content strategists; be an arbiter of best practices in grammar, messaging, writing, and style
Conducting ongoing usability tests to gauge content effectiveness. Gathering data and handling analytics and making recommendations based on those results. Working with the creative team of particular content to revise and measure particular content and bank objective
Developing standards and best practices for content creation, distribution, maintenance, content retrieval, and content repurposing, including the real-time implementation of content strategies
Ensuring consistent standard experience and implementing appropriate localization/translation strategies (Khmer-Chinese, English-Chinese).

Requirements

Bachelor’s degree in Communications, Journalism, Marketing and Banking or related field
Minimum 2 years experiences working in Banking industry
Proven content writing or copywriting experience
Proficient in all Microsoft Office applications
Excellent writing and editing skills
Experience with team management
Strong leadership and communication skill
Proactive, flexible, and good team player
Good command of written and spoken of Khmer/English?Chinese.

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Position

Post

Senior Officer, Technology Security & Governance

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Assist line manager to develop and enhance up to date Digital and IT security policy, standards operation procedure
To ensure procedure of each security controls are implemented and managed
Report and escalate based on principles and rules of policies and standards
Create and manage risk register and work with various teams on ongoing basis to guide the on mitigation
Communicate between IT and internal/external audit on required assessments
Review on IT change management and privilege user access controls
Perform regular IT security reviews and produce IT assurance and compliance status reports
Document any security breaches and assess their damage
Promote cyber security awareness posture at all levels of management and employees by maintaining and developing a positive culture of compliance against IT security policy, industry standards and regulations
Build a strong collaborative relationship with other stakeholders who support your duties.

Requirements

Bachelor’s degree or equivalent on Computer Science, Cybersecurity or Information Technology
2 years experienced in IT security management, cybersecurity or IT Audit in financial services
Knowledge of IT Risk and Governance is preferred
Knowledge of COBIT, NIST, PCI DSS, or ISO27001
One or more of the relevant IT security certifications will be preferred, these may include Security+, CySA+, CCNA, COBIT or ITIL -etc.
Good in analytical skills
Good verbal and written English skills to present to department lead and management.

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Position

Post

Deputy Manager, IT Audit

Working Station

Head Office, Phnom Penh

Responsibilities

Assist Head of Internal Audit in preparing and execution of annual IT and IS audit plan and strategy
Perform regular audits and documentation related to f IT & IS and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Responsible for examining and evaluating the adequacy and efficiency of business process of the Bank as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow-up audits to monitor management’s interventions
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned.

Requirements

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) are a plus
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 2-3 years of working experience in IT & IS audit roles
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.

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Position

Post

Manager, IT Audit

Working Station

Head Office, Phnom Penh

Responsibilities

Assist Head of Internal Audit in preparing and execution of annual IT and IS audit plan and strategy
Monitor and control all processes and activities of IT and IS Audit
Perform regular audits and documentation related to f IT & IS and related fields in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manua
Responsible for examining and evaluating the adequacy and efficiency of business process the Bank as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited department complies with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow-up audits to monitor management’s interventions
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned.

Requirements

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) are a plus
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 3-5 years of working experience in IT & IS audit role and managing audit team
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.

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Position

Post

Senior Officer, Digital Support
(Dispute and Reconcile)

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

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Position

Post

Officer, Digital Support

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

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Position

Post

Officer, Digital System
(Card Management System)

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Assist the team in implementing and work closely with third-party Card Management System to complete project timeline
Implementation and support new features with card schemes such as MasterCard/Visa Card/Union Pay and others digital platform
Control and Monitoring Card Management System (Interface connection / Transactions / ATM Acquiring section)
Prepare SIT/UAT testing plan, testing functions in certain environment before applying to production environment
Organize and participants the testing, evaluating the card management system or functions has been implemented
Provide support and training related to card management system product to internal end user
Analyst bug or issue raise by end user and initiate investigation report to card management system stakeholder for fixing
Perform testing and release bug patch into card management system
Check EOD and develop report for internal user
Coordinating in system analyst to support manager in decision making and action plan
Develop user guide, system manual and procedures for related system
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 3 years of working experience with Card Management System / Switching System (TranzAxis knowledge is preferred)
Knowledge and experience with card schemes (MasterCard / VISA Card / UPI and NBC)
Knowledge and experience in SQL and report designer
Ability to be quick learner and good teamwork, commitment
Ability to work under pressure to meet deadlines
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

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Position

Post

Officer, Operations (Chinese speaking)

Working Station

Pochentong Branch, Phnom Penh

Responsibilities

Support the process for account opening and validation in system as effective as possible. Making sure documents submitted by front officers are accurate and valid. Take action to follow up in case provided documents are not complete
Upload the specimen signature form, signed by proper discretionary holder(s) on timely manner
Contribute to efficient delivery of customer requests, including, issuance of check book, check activation, bank confirmation (i.e., scheduled account statement printing…), etc.
Maintain a proper control of sales kits and stock for passbook, FD certificate, blank check book, brochures, etc., take action to report and request for the new stock as necessary
Support and handle complex customer’s issues in supporting sales area while executing excellent customer service principles
Checking and verifying daily CBS reports
Ensure substantial account movement in material amount and make necessary reports to Banking Operations Manager
nsure, check and verify all frontline NBC reports are timely submitted
Assist DBM/BM on other operational tasks as assigned by BM/DBMCS.

Requirements

Degree in banking and finance, Accounting, Business or any related discipline
Minimum 4 years relevant working experience with commercial bank
Organizational and time management skills
Ability to work effectively in a team environment
Sound sales and negotiation skills
Sound written and verbal communication skills
Experience in managing a team work and portfolio of business customers
Understanding of economic climate and impact of country factors on customer’s business as well as the bank
Articulate with strong writing skill in English and Khmer
Chinese speaking is an advantage
Good English communication both speaking and writing
High degree of self-motivation and excellent interpersonal skills.

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Position

Post

Deputy Manager, Quality Assurance

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Develop and maintain the overall QA strategy and roadmap for the organization
Lead and manage the QA team, including performance management, coaching, and development
Develop and implement a QA training program for new and existing team members
Contribute to an agile team by driving user story analysis and feature grooming, designing, and developing thorough test cases and test scenarios
Communicate and report regularly to management on the status of the testing process, issues, and risks
Ensure products meet customer expectations and demand
Prepare UAT test cases and sign off the report
Work closely with the development team to improve existing products
Prepare, execute and regression test cases
Prepare UAT test cases and sign off the report
Collaborate with the project team to ensure consistent project execution.

Requirements

Bachelor’s Degree in computer science, engineering, or related fields
At least 4 years of experience in QA engineer & 1 year experience as QA lead
Very familiar with smartphones and tablets
Minimum of three years of mobile application test experience on Android and iOS devices
Solid understanding of QA methodology and practices
Familiar with the whole software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation)
Experience in Agile software development methodology (SCRUM) is a plus
Experience in the Mobile Banking and Merchant App platform is a plus.

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