Careers

Drawing on our 30 years of experience in the region, we believe that we can become Cambodia’s number one preferred and trusted bank. If you want to work in a collaborative environment with abundant opportunities and your desire is to progress, you might be just what we’re looking for. Join us for a chance to shape the future of the Cambodian banking industry today.

Please see below a list of job titles we are currently hiring, as well as the closing dates for your reference. Even if your desired position is not listed in the current openings, please don’t hesitate to send your application, for we may find a suitable place for your qualifications and experience on our growing team.

No.

Position

Post

Working Station

Officer, Digital System
(Backend and API Developer)

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, backend system development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Executed the checklists and report the task progress to supervisor
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
At least 2 years of development experience.
Experience in backend system development, Spring boot Java
Database: MySQL, SQL Server and Oracle
Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
Experience in resolving issue in term of technical support and document preparation for future reference.
Good knowledge in both written & spoken English
Flexible and willing to learn.
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Officer, Digital System (Frontend Developer)

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, preferred Frontend, or any hybrid development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 2 years of development experience
Experience in Frontend, iOS, Android developer
Experience in HTML, CSS, Vue, or other Hybrid development
Experience in resolving issue in term of technical support and document preparation for future reference
Photoshop, Illustrator, and other related design tools
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Officer/Assistance, Digital Operation Support (1 Internship)

Toul Kouk Branch, Phnom Penh

Responsibilities

Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

Officer Digital System (Card Management System)

Toul Kouk Branch, Phnom Penh

Responsibilities

Assist the team in implementing and work closely with third-party Card Management System to complete project timeline
Implementation and support new features with card schemes such as MasterCard/Visa Card/Union Pay and others digital platform
Control and Monitoring Card Management System (Interface connection / Transactions / ATM Acquiring section)
Prepare SIT/UAT testing plan, testing functions in certain environment before applying to production environment
Organize and participants the testing, evaluating the card management system or functions has been implemented
Provide support and training related to card management system product to internal end user
Analyst bug or issue raise by end user and initiate investigation report to card management system stakeholder for fixing
Perform testing and release bug patch into card management system
Check EOD and develop report for internal user
Coordinating in system analyst to support manager in decision making and action plan
Develop user guide, system manual and procedures for related system
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 3 years of working experience with Card Management System / Switching System (TranzAxis knowledge is preferred)
Knowledge and experience with card schemes (MasterCard / VISA Card / UPI and NBC)
Knowledge and experience in SQL and report designer
Ability to be quick learner and good teamwork, commitment
Ability to work under pressure to meet deadlines
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

Senior Officer, Digital Operation Support

Tuol Kouk Branch, Phnom Penh

Responsibilities

Lead support team to ensure Digital Operation Support run smoothly
Manage and Responsible of NBC monthly report, quarterly and semester reports
Identify and monitor the current market and opportunities and propose effective strategies
Monitor and review on daily operation to recommend for improvements
To support and cooperate with 3rd Parties on the payment gateway and other financial services
Ensure and develop user guide, SOP with proper processes, and maintain high level of security
Ensure the team has been conduct the testing and working correctly as expected
Ensure high quality and timely delivery of multiple configurations of developments in accordance with related project plans with team
Develop processes and documentation to communicate both internal and external stakeholders on product features
Collect and conduct the survey in order improve current products
Organize and participants the testing, evaluating the system or module has been implemented
Participate in System Testing
Prepare related reports to Management and NBC
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree or equivalent
At least 3 years of working experience in banking filed
Knowledge and experience with Mobile Banking, and card schemes both Debit and Credit (MasterCard / VISA Card / UPI and NBC)
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation
Flexible and willing to learn and able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Relationship Management (Deposit Base)

Preah Sihanouk Provincial Branch (Sihanoukville)

Responsibilities

Promote Deposit products both FD and CASA
Manage/organize/support promotional activities, product launch, and information distribution
Oversee/manage the servicing of customer accounts
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
Assist in ongoing services related initiatives/projects and Marketing activities to support company business
Monitor and track bank deposit rates and feedback for ALCO/Treasury
Conduct customer satisfaction surveys and feedback program
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

Requirements

Degree in Marketing, Business or any related discipline
Minimum 2 years relevant working experience with commercial bank
High Commitment, willing to achieve assigned target
Effective presentation and communication skills, good at social-networking
Able to interact confidently at all levels
Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
Must be willing to travel and possess own transport
Ability to propose, plan and execute marketing strategies
Articulate with strong writing skill in English and Khmer
Chinese speaking is a plus
Literate in Microsoft software
Knowledge of a foreign language would be an added advantage preferably in Mandarin.

Manager, Information
Security Audit Unit

Head Office, Phnom Penh

Responsibilities

Assist Head of Internal Audit in preparing and execution of annual IT & IS audit plan and strategy
Perform regular audits and documentation related to Bank’s IT & IS governance, control, system, process and policy/procedure at Head Office and Branches in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Carried out procedures that will provide reasonable assurance that all material instances of non-compliance with laws and regulations will be detected
Responsible for examining and evaluating the adequacy and efficiency of business process of departments in Head Office related to IS, IT and others as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system related to IS, IT and others of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited departments and branches comply with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow up audits to monitor management’s interventions
Act as an objective source of independent advice to ensure validity, legality and goal achievement
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned.

Requirements

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) is a plus; Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 4-5 years of working experience in IT & IS audit role and managing IT & IS audit team
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills; Being keen to learning new things
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.

Officer, Digital System
(Website Development)

Tuol Kouk Branch, Phnom Penh

Responsibilities

Develop, enhance, and administrate the bank and BIC Group and under its umbrella’ websites
Implement new website functionalities on top of the existing functionalities and any other third-party system integration
Joints develop and implementation related systems
Ensure all websites are up and running and perform regularly backup and recovery
Implement chatbot, auto messengers or any other useful functionalities to be appeared publicly on the website
Develop and maintain the components, templates, modules of the website
Assist and recommend the enhancement and modification as it may require ensuring customers’ satisfaction
Work with IT and related stakeholders to test new enchantment and new product to ensure products have been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports of related system
Conduct the necessary training to the user once the new related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Must be at least have a bachelor’s degree in IT or Web development or equivalent related degree or certification
Has experience at least 2 years that related to web development
JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, especially WordPress
Database: MySQL, SQL Server and Oracle
Experience in resolving issue in term of technical support and document preparation for future reference
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill

Senior Officer, Customer Care (Authorizer)

Toul Kouk Branch, Phnom Penh

Responsibilities

Conduct 15/7 real-time transaction monitoring and call follow-up, inform and verify with cardholder for new transaction and suspicious transaction
Communication with card holder to provide them with preventive measures to protect the safety of using their card online to prevent any fraudulent activities
Identify and investigate the methods and processes used in fraudulent activities
Develop and Implement fraud transaction monitoring rules to detect unauthorize and to prevent any fraudulent transactions
Detect, prevent, and control card related to fraud losses
Ensure customer service and bank’s reputation are not affected by using our debit and credit card
Develop and redefine procedures to minimize the risk of exposure in both debit and credit card
Recommend to senior level any rules that help to prevent any fraudulent activities
Provide weekly, monthly, quarterly, yearly report to senior level with recommendation
Monitor the related system connection to ensure system is working properly and alert to responsible people for their further action
Process card transaction and cancel authorization as requested by cardholder
Perform Card Operation Block, Unblock, Authorize, Cancel Authorize as requested by cardholder and if any fraud activities
Participant system testing and evaluation to ensure system is working as expected and valued as it is
Other tasks will be assigned by management from time to time.

Requirements

Graduate with 1 year or 2 years similar experience in the banking industry
Open availability
Working Day: 7days a week including holiday
Day Off: 2 days
Must understand rules, regulations and parameters for cards – Visa, MasterCard and MPU
Cards experience is mandatory
A good understanding and knowledge of emerging payment systems fraud & security trends
Experienced in working with a rule based online fraud monitoring system
Excellent interpersonal and communications skills
Good command of both spoken and written English.

Relationship Manager

Head Office, Phnom Penh

Responsibilities

Promote Deposit products both FD and CASA
Manage/organize/support promotional activities, product launch, and information distribution
Oversee/manage the servicing of customer accounts
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
Assist in ongoing services related initiatives/projects and Marketing activities to support company business
Monitor and track bank deposit rates and feedback for ALCO/Treasury
Conduct customer satisfaction surveys and feedback program
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

Requirements

Degree in Marketing, Business or any related discipline
Minimum 2 years relevant working experience with commercial bank
High Commitment, willing to achieve assigned target.
Effective presentation and communication skills, good at social-networking
Able to interact confidently at all levels
Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
Must be willing to travel and possess own transport
Ability to propose, plan and execute marketing strategies
Articulate with strong writing skill in English and Khmer
Chinese speaking is a plus
Literate in Microsoft software
Knowledge of a foreign language would be an added advantage preferably in Mandarin.

Manager, Database Administration

Head Office, Phnom Penh

Responsibilities

Leads, directs, and oversees daily activities of databases operation to ensure the availability in attaining the excellent operation through consistent and effective service delivery
Maintains database results by setting and enforcing standards and controls
Prepares for database expansion by studying plans and requirements; advising senior technical management; coordinating design and programming
Keeps senior technical management informed by preparing reports on system performance and problems
Upgrades hardware and software by assessing transaction processing and database production options
Maintains database performance by troubleshooting problems
Secures database by developing policies, procedures, and controls
Installs and maintains all databases and perform database tuning
Carries out databases capacity planning
Ensures that databases are adequately backed up and able to be recovered
Protects databases against threats or unauthorized access
Controls access permissions and privileges
Monitors and reports on database usage and performance
Manage the security and disaster recovery aspects of database
Performs impact analysis of any changes made to the database
Troubleshoots and provides technical support on database issues
Assists in DR testing on core banking systems and other related systems
Produces and manages multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time.

Requirements

Bachelor degree in IT or related fields
5 years of experience in Oracle Database Administration
Experience of Data Guard and Cluster
Experience of database security, backup and recovery, performance monitoring standards
Experience in Linux and Solaris OS
Strong command of Structured Query Language and Unix Shell Script
Understanding of RDBMS and XML Database Management Systems
Understanding of core banking modules and reports
Good command of Khmer and English
Good written and verbal communication skills.

Senior Officer, IT Application

Head Office, Phnom Penh

Responsibilities

Configure and Customize Core Banking products and services as business requirement
Analyze and Troubleshoot issue in Core Banking System
Fixing issues in core system and testing with related team
Daily monitor service in core banking system
Keep monitor issue & resolve in help desk system
Support & monitor daily operation in core system
Support finance to close entry in core banking
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing of solutions before going live
Implement the solution in production environment
Develop reports as per regulations and business needs
Assist other departments to perform their tasks easier and more efficient
Document the application user guide and provide training to the users
Perform and monitor COB
Perform backup, archive and shrink
Assist in DR testing on core banking systems and other related systems
Produce and manage multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time.

Requirements

Bachelor degree in IT or related fields
4 years of experiences in Temenos Core Banking System and its APIs
2 years of experiences in JAVA Development
Experience in T24 AA product configuration and customization
Experience in TAFJ and boss
Experience in Oracle with xml data (T24 database)
Experience in routine development in TAFJ environment
Experiences of core banking modules and reports
Experiences of in-house applications development
Experiences with digital projects
Ability to produce clear project communications and build good client relationships
Good command of Khmer and English
Good written and verbal communication skills.

Officer, IT Application

Head Office, Phnom Penh

Responsibilities

Develop reports as per regulations and business needs
Develop and enhance in-house applications to assist other departments to perform their tasks easier and more efficient
Daily monitor service in inhouse system and its APIs
Analyze and Troubleshoot issue
Fixing issues in reporting and inhouse system and testing with related team
Keep monitor issue & resolve in help desk system
Support & monitor daily operation
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing o

Requirements

Bachelor degree in IT or related fields
5 years of experience in Oracle Database Administration
Experience of Data Guard and Cluster
Experience of database security, backup and recovery, performance monitoring standards
Experience in Linux and Solaris OS
Strong command of Structured Query Language and Unix Shell Script
Understanding of RDBMS and XML Database Management Systems
Understanding of core banking modules and reports
Good command of Khmer and English
Good written and verbal communication skills.

Senior Officer, Digital Operations Support (Dispute and Recon)

Tuol Kouk Branch, Phnom Penh

Responsibilities

Lead support team to ensure Digital Operation Support run smoothly
Manage and Responsible of NBC monthly report, quarterly and semester reports
Identify and monitor the current market and opportunities and propose effective strategies
Handle all reconciliation/dispute resolution related to digital product and card such as: Fast Payment, Bakong Payment, Bill Payment/Mobile Top up, CSS, Master Debit & Credit Card
Monitor and review on daily operation to recommend for improvements
To support and cooperate with 3rd Parties on the payment gateway and other financial services
Ensure and develop user guide, SOP with proper processes, and maintain high level of security
Ensure the team has been conduct the testing and working correctly as expected
Ensure high quality and timely delivery of multiple configurations of developments in accordance with related project plans with team
Develop processes and documentation to communicate both internal and external stakeholders on product features
Collect and conduct the survey in order improve current products
Organize and participants the testing, evaluating the system or module has been implemented
Participate in System Testing
Prepare related reports to Management and NBC
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree or equivalent
At least 3 years of working experience in banking filed
Knowledge and experience with reconciliation and dispute resolution with Digital products, and card schemes both Debit and Credit (MasterCard / VISA Card / UPI and NBC)
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation
Flexible and willing to learn and able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Head Of Marketing

Head Office, Phnom Penh

Responsibilities

Plan and execute a marketing strategy for the Bank and for new and existing products or services
Oversee the implementation of the marketing strategy
Analyzing market trends and preparing forecasts
Developing and managing the marketing department's budget
Coordinating marketing strategies with the sales and business departments
Guide the day-to-day activities of the marketing team and marketing manager
Continually review changes to the market, consumer trends and the a

Requirements

Bachelor Degree in Law, Banking and Finance, Management, Business Administration or related fields
Training Skill
Good command of English both writing and speaking
Good knowledge of candidates selection methods
Excellent understanding of recruitment processes Good interpersonal, presentation and communication skills
Good knowledge of banking related regulations and laws in Cambodia.

Position

Post

Officer, Digital System
(Backend and API Developer)

Working Station

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, backend system development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Executed the checklists and report the task progress to supervisor
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees.
At least 2 years of development experience.
Experience in backend system development, Spring boot Java
Database: MySQL, SQL Server and Oracle
Experience in HTML, Java, XML, JSON, RESTfull API ..etc.
Experience in resolving issue in term of technical support and document preparation for future reference.
Good knowledge in both written & spoken English
Flexible and willing to learn.
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Apply now

Show less

Position

Post

Officer, Digital System (Frontend Developer)

Working Station

Toul Kouk Branch, Phnom Penh

Responsibilities

Organize and participate the testing, evaluating for the new system
Joint develop and implementation related system, preferred Frontend, or any hybrid development
Assist and recommend product’s enhancement and modification as it may require ensuring customers’ satisfaction and the Bank’s need
Work with IT and related stack-holder to test new enchantment and new product to ensure products has been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports related system
Provide the training if the related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 2 years of development experience
Experience in Frontend, iOS, Android developer
Experience in HTML, CSS, Vue, or other Hybrid development
Experience in resolving issue in term of technical support and document preparation for future reference
Photoshop, Illustrator, and other related design tools
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Apply now

Show less

Position

Post

Officer/Assistance, Digital Operation Support (1 Internship)

Working Station

Toul Kouk Branch, Phnom Penh

Responsibilities

Monitor and review on daily operation and recommend for improvements
Manage and Organizing monthly card collection data and card recovery for supervisor/ management and suggest for internal action process
Manage and Establishment procedure and guideline for card collection and recovery
Manage and Responsible of NBC monthly report, quarterly and semester reports
Participate and Corporation work with finance team to setting up standard of account, GL Code inquiry and record
Monitoring and Accounting on Master/Visa/UPI account receivable from MasterCard, and Visa/UPI outgoing payment to MasterCard/ UPI/ Visa and other Card Schemes
Resolve and supports on cards issues and rescues accounts delinquency, and maintain good customer service in timely manner
Assist and supports digital product and testing activity
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Bachelor or Master’s Degree in Financial and Banking, or Accountant or equivalent
Experience of T24 Core Banking System and Compass Plus system preferred
At least 02 year(s) up of working experience in Digital Banking, especially Cards Production, POS terminal and ATMs
Able to work as teamwork and complete project deadline
Able to work as teamwork and complete project deadline
Good understanding on digital banking products, ATM/card infrastructure, policies, and procedure establishment
Ability to identify the issue and provide solution quickly
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

Apply now

Show less

Position

Post

Officer Digital System (Card Management System)

Working Station

Toul Kouk Branch, Phnom Penh

Responsibilities

Assist the team in implementing and work closely with third-party Card Management System to complete project timeline
Implementation and support new features with card schemes such as MasterCard/Visa Card/Union Pay and others digital platform
Control and Monitoring Card Management System (Interface connection / Transactions / ATM Acquiring section)
Prepare SIT/UAT testing plan, testing functions in certain environment before applying to production environment
Organize and participants the testing, evaluating the card management system or functions has been implemented
Provide support and training related to card management system product to internal end user
Analyst bug or issue raise by end user and initiate investigation report to card management system stakeholder for fixing
Perform testing and release bug patch into card management system
Check EOD and develop report for internal user
Coordinating in system analyst to support manager in decision making and action plan
Develop user guide, system manual and procedures for related system
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Qualification in Information Technology, Computer and Science, Information Security, and other related degrees
At least 3 years of working experience with Card Management System / Switching System (TranzAxis knowledge is preferred)
Knowledge and experience with card schemes (MasterCard / VISA Card / UPI and NBC)
Knowledge and experience in SQL and report designer
Ability to be quick learner and good teamwork, commitment
Ability to work under pressure to meet deadlines
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation.

Apply now

Show less

Position

Post

Senior Officer, Digital Operation Support

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Lead support team to ensure Digital Operation Support run smoothly
Manage and Responsible of NBC monthly report, quarterly and semester reports
Identify and monitor the current market and opportunities and propose effective strategies
Monitor and review on daily operation to recommend for improvements
To support and cooperate with 3rd Parties on the payment gateway and other financial services
Ensure and develop user guide, SOP with proper processes, and maintain high level of security
Ensure the team has been conduct the testing and working correctly as expected
Ensure high quality and timely delivery of multiple configurations of developments in accordance with related project plans with team
Develop processes and documentation to communicate both internal and external stakeholders on product features
Collect and conduct the survey in order improve current products
Organize and participants the testing, evaluating the system or module has been implemented
Participate in System Testing
Prepare related reports to Management and NBC
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree or equivalent
At least 3 years of working experience in banking filed
Knowledge and experience with Mobile Banking, and card schemes both Debit and Credit (MasterCard / VISA Card / UPI and NBC)
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation
Flexible and willing to learn and able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

Apply now

Show less

Position

Post

Relationship Management (Deposit Base)

Working Station

Preah Sihanouk Provincial Branch (Sihanoukville)

Responsibilities

Promote Deposit products both FD and CASA
Manage/organize/support promotional activities, product launch, and information distribution
Oversee/manage the servicing of customer accounts
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
Assist in ongoing services related initiatives/projects and Marketing activities to support company business
Monitor and track bank deposit rates and feedback for ALCO/Treasury
Conduct customer satisfaction surveys and feedback program
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

Requirements

Degree in Marketing, Business or any related discipline
Minimum 2 years relevant working experience with commercial bank
High Commitment, willing to achieve assigned target
Effective presentation and communication skills, good at social-networking
Able to interact confidently at all levels
Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
Must be willing to travel and possess own transport
Ability to propose, plan and execute marketing strategies
Articulate with strong writing skill in English and Khmer
Chinese speaking is a plus
Literate in Microsoft software
Knowledge of a foreign language would be an added advantage preferably in Mandarin.

Apply now

Show less

Position

Post

Manager, Information
Security Audit Unit

Working Station

Head Office, Phnom Penh

Responsibilities

Assist Head of Internal Audit in preparing and execution of annual IT & IS audit plan and strategy
Perform regular audits and documentation related to Bank’s IT & IS governance, control, system, process and policy/procedure at Head Office and Branches in accordance with established internal audit programs, annual internal audit plan, audit policy/procedures, and audit manual
Carried out procedures that will provide reasonable assurance that all material instances of non-compliance with laws and regulations will be detected
Responsible for examining and evaluating the adequacy and efficiency of business process of departments in Head Office related to IS, IT and others as assigned by management of internal audit department
Development of internal audit procedure and technique to analyze the effectiveness of internal control system, risk management, and corporate governance system related to IS, IT and others of the Bank
Ensure the risk identification operationally is performed effectively, reducing where possible the scope of review without reducing the provision of assurance
Perform the surprised audit as scheduled
Active good and professional communication and engagement with business units of the bank
Ensures that audited departments and branches comply with internal policies and find the weakness points in policies and procedures to provide recommendation
Ensure the accuracy and correctly of internal audit writing and timely submission to other stakeholders
Conduct follow up audits to monitor management’s interventions
Act as an objective source of independent advice to ensure validity, legality and goal achievement
Organize personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
Direct and guide the subordinate staff when and where applicable
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
Perform other related duties as assigned.

Requirements

Bachelor’s degree in Computer Science, Information System or related fields with sufficient courses in Information Technology, Information Security, Digital, Cards
CIA, CISA, CISSP, CRISC and/or advanced degree (MBA, MS) is a plus; Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Minimum 4-5 years of working experience in IT & IS audit role and managing IT & IS audit team
Sound knowledge of Bank policy, procedures, program, guidelines, memos, risk and regulatory compliances is an advantage
Strong understanding of system security, IT & IS governance, controls, vulnerabilities, IT & IS compliances and assessment tools
Having good analytical skills and attention to detail
Having good interpersonal skills; Being keen to learning new things
Being keen to learning new things
Effective communication
Good command of Khmer and English
Good interpersonal skill, self-motivated and loyalty
Able to travel to provinces
Dependability, cooperation and able to work under pressure
Knowledge of Microsoft Word, Excel, PowerPoint and Internet & Email.

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Position

Post

Officer, Digital System
(Website Development)

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Develop, enhance, and administrate the bank and BIC Group and under its umbrella’ websites
Implement new website functionalities on top of the existing functionalities and any other third-party system integration
Joints develop and implementation related systems
Ensure all websites are up and running and perform regularly backup and recovery
Implement chatbot, auto messengers or any other useful functionalities to be appeared publicly on the website
Develop and maintain the components, templates, modules of the website
Assist and recommend the enhancement and modification as it may require ensuring customers’ satisfaction
Work with IT and related stakeholders to test new enchantment and new product to ensure products have been completed and deployed to production successfully
Support the users including the procedural documentation and relevant reports of related system
Conduct the necessary training to the user once the new related system has been implemented
Report the task/project progress to supervisor
Any related tasks may assign by supervisor or management from time to time.

Requirements

Must be at least have a bachelor’s degree in IT or Web development or equivalent related degree or certification
Has experience at least 2 years that related to web development
JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, especially WordPress
Database: MySQL, SQL Server and Oracle
Experience in resolving issue in term of technical support and document preparation for future reference
Good knowledge in both written & spoken English
Flexible and willing to learn
Able to work under pressure, honest, hardworking, good teamwork & interpersonal skill

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Position

Post

Senior Officer, Customer Care (Authorizer)

Working Station

Toul Kouk Branch, Phnom Penh

Responsibilities

Conduct 15/7 real-time transaction monitoring and call follow-up, inform and verify with cardholder for new transaction and suspicious transaction
Communication with card holder to provide them with preventive measures to protect the safety of using their card online to prevent any fraudulent activities
Identify and investigate the methods and processes used in fraudulent activities
Develop and Implement fraud transaction monitoring rules to detect unauthorize and to prevent any fraudulent transactions
Detect, prevent, and control card related to fraud losses
Ensure customer service and bank’s reputation are not affected by using our debit and credit card
Develop and redefine procedures to minimize the risk of exposure in both debit and credit card
Recommend to senior level any rules that help to prevent any fraudulent activities
Provide weekly, monthly, quarterly, yearly report to senior level with recommendation
Monitor the related system connection to ensure system is working properly and alert to responsible people for their further action
Process card transaction and cancel authorization as requested by cardholder
Perform Card Operation Block, Unblock, Authorize, Cancel Authorize as requested by cardholder and if any fraud activities
Participant system testing and evaluation to ensure system is working as expected and valued as it is
Other tasks will be assigned by management from time to time.

Requirements

Graduate with 1 year or 2 years similar experience in the banking industry
Open availability
Working Day: 7days a week including holiday
Day Off: 2 days
Must understand rules, regulations and parameters for cards – Visa, MasterCard and MPU
Cards experience is mandatory
A good understanding and knowledge of emerging payment systems fraud & security trends
Experienced in working with a rule based online fraud monitoring system
Excellent interpersonal and communications skills
Good command of both spoken and written English.

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Position

Post

Relationship Manager

Working Station

Head Office, Phnom Penh

Responsibilities

Promote Deposit products both FD and CASA
Manage/organize/support promotional activities, product launch, and information distribution
Oversee/manage the servicing of customer accounts
Cross sell other bank products – remittances, retail loans, etc.
Provide superior customer service and solution to customer's financial needs
Deal proactively with the bank customers to fulfill their banking requirements and solve their queries efficiently
Assist in ongoing services related initiatives/projects and Marketing activities to support company business
Monitor and track bank deposit rates and feedback for ALCO/Treasury
Conduct customer satisfaction surveys and feedback program
All other matters ancillary to the above and to perform any other related duties that Management and Head of Marketing may require from time to time.

Requirements

Degree in Marketing, Business or any related discipline
Minimum 2 years relevant working experience with commercial bank
High Commitment, willing to achieve assigned target.
Effective presentation and communication skills, good at social-networking
Able to interact confidently at all levels
Possess positive attitude, enthusiasm and willingness to work both independently and as a team member
Must be willing to travel and possess own transport
Ability to propose, plan and execute marketing strategies
Articulate with strong writing skill in English and Khmer
Chinese speaking is a plus
Literate in Microsoft software
Knowledge of a foreign language would be an added advantage preferably in Mandarin.

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Position

Post

Manager, Database Administration

Working Station

Head Office, Phnom Penh

Responsibilities

Leads, directs, and oversees daily activities of databases operation to ensure the availability in attaining the excellent operation through consistent and effective service delivery
Maintains database results by setting and enforcing standards and controls
Prepares for database expansion by studying plans and requirements; advising senior technical management; coordinating design and programming
Keeps senior technical management informed by preparing reports on system performance and problems
Upgrades hardware and software by assessing transaction processing and database production options
Maintains database performance by troubleshooting problems
Secures database by developing policies, procedures, and controls
Installs and maintains all databases and perform database tuning
Carries out databases capacity planning
Ensures that databases are adequately backed up and able to be recovered
Protects databases against threats or unauthorized access
Controls access permissions and privileges
Monitors and reports on database usage and performance
Manage the security and disaster recovery aspects of database
Performs impact analysis of any changes made to the database
Troubleshoots and provides technical support on database issues
Assists in DR testing on core banking systems and other related systems
Produces and manages multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time.

Requirements

Bachelor degree in IT or related fields
5 years of experience in Oracle Database Administration
Experience of Data Guard and Cluster
Experience of database security, backup and recovery, performance monitoring standards
Experience in Linux and Solaris OS
Strong command of Structured Query Language and Unix Shell Script
Understanding of RDBMS and XML Database Management Systems
Understanding of core banking modules and reports
Good command of Khmer and English
Good written and verbal communication skills.

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Position

Post

Senior Officer, IT Application

Working Station

Head Office, Phnom Penh

Responsibilities

Configure and Customize Core Banking products and services as business requirement
Analyze and Troubleshoot issue in Core Banking System
Fixing issues in core system and testing with related team
Daily monitor service in core banking system
Keep monitor issue & resolve in help desk system
Support & monitor daily operation in core system
Support finance to close entry in core banking
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing of solutions before going live
Implement the solution in production environment
Develop reports as per regulations and business needs
Assist other departments to perform their tasks easier and more efficient
Document the application user guide and provide training to the users
Perform and monitor COB
Perform backup, archive and shrink
Assist in DR testing on core banking systems and other related systems
Produce and manage multiple projects simultaneously
Any related tasks assigned by supervisor or management from time to time.

Requirements

Bachelor degree in IT or related fields
4 years of experiences in Temenos Core Banking System and its APIs
2 years of experiences in JAVA Development
Experience in T24 AA product configuration and customization
Experience in TAFJ and boss
Experience in Oracle with xml data (T24 database)
Experience in routine development in TAFJ environment
Experiences of core banking modules and reports
Experiences of in-house applications development
Experiences with digital projects
Ability to produce clear project communications and build good client relationships
Good command of Khmer and English
Good written and verbal communication skills.

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Position

Post

Officer, IT Application

Working Station

Head Office, Phnom Penh

Responsibilities

Develop reports as per regulations and business needs
Develop and enhance in-house applications to assist other departments to perform their tasks easier and more efficient
Daily monitor service in inhouse system and its APIs
Analyze and Troubleshoot issue
Fixing issues in reporting and inhouse system and testing with related team
Keep monitor issue & resolve in help desk system
Support & monitor daily operation
Constantly follow up the related stakeholders and vendors to ensure the solutions and root cause are identified
Set up the testing environment for business users
Ensure the testing o

Requirements

Bachelor degree in IT or related fields
5 years of experience in Oracle Database Administration
Experience of Data Guard and Cluster
Experience of database security, backup and recovery, performance monitoring standards
Experience in Linux and Solaris OS
Strong command of Structured Query Language and Unix Shell Script
Understanding of RDBMS and XML Database Management Systems
Understanding of core banking modules and reports
Good command of Khmer and English
Good written and verbal communication skills.

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Position

Post

Senior Officer, Digital Operations Support (Dispute and Recon)

Working Station

Tuol Kouk Branch, Phnom Penh

Responsibilities

Lead support team to ensure Digital Operation Support run smoothly
Manage and Responsible of NBC monthly report, quarterly and semester reports
Identify and monitor the current market and opportunities and propose effective strategies
Handle all reconciliation/dispute resolution related to digital product and card such as: Fast Payment, Bakong Payment, Bill Payment/Mobile Top up, CSS, Master Debit & Credit Card
Monitor and review on daily operation to recommend for improvements
To support and cooperate with 3rd Parties on the payment gateway and other financial services
Ensure and develop user guide, SOP with proper processes, and maintain high level of security
Ensure the team has been conduct the testing and working correctly as expected
Ensure high quality and timely delivery of multiple configurations of developments in accordance with related project plans with team
Develop processes and documentation to communicate both internal and external stakeholders on product features
Collect and conduct the survey in order improve current products
Organize and participants the testing, evaluating the system or module has been implemented
Participate in System Testing
Prepare related reports to Management and NBC
Assist and provide high quality demand analysis to support decision making at senior level or management
Any related tasks may assign by supervisor or management from time to time.

Requirements

Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree or equivalent
At least 3 years of working experience in banking filed
Knowledge and experience with reconciliation and dispute resolution with Digital products, and card schemes both Debit and Credit (MasterCard / VISA Card / UPI and NBC)
Ability to be quick learner and good teamwork, commitment
High degree of self-motivation and excellent interpersonal skills
Good at English and computer literation
Flexible and willing to learn and able to work under pressure, honest, hardworking, good teamwork & interpersonal skill.

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Position

Post

Head Of Marketing

Working Station

Head Office, Phnom Penh

Responsibilities

Plan and execute a marketing strategy for the Bank and for new and existing products or services
Oversee the implementation of the marketing strategy
Analyzing market trends and preparing forecasts
Developing and managing the marketing department's budget
Coordinating marketing strategies with the sales and business departments
Guide the day-to-day activities of the marketing team and marketing manager
Continually review changes to the market, consumer trends and the a

Requirements

Bachelor Degree in Law, Banking and Finance, Management, Business Administration or related fields
Training Skill
Good command of English both writing and speaking
Good knowledge of candidates selection methods
Excellent understanding of recruitment processes Good interpersonal, presentation and communication skills
Good knowledge of banking related regulations and laws in Cambodia.

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